The TwitFace Project

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I’m told I have an American reader. To you, madam, warm greetings … and this translation aid for the following post:

VAT = Value Added Tax. Try to imagine a Sales Tax with bells and whistles.
EU = The European Union. Think Federal Government, without a federation.

Everything else, I think, is in English.


I may not have mentioned that I’m a senior member of the lobbying group, Fair And Responsible Taxation. Fully paid-up of course.

FART is deeply committed to the principle of taxation. How would countries and politicians stay in business without it? How would FART stay in business, come to that? Our flat 7.5% levy on all tax revenues collected keeps us fed and healthy, and has assured us of support across the political spectrum. Many of the world’s great statesmen have been FARTs.

But we also recognize that for a tax to be popular, it must appear to serve the common good. People are reluctant to see their hard-earned wealth redistributed unless it serves some greater cause, such as job creation, population control, or urban renewal. That’s why raising taxes to fight a foreign war is always popular – it meets all three of these criteria, as our splendid adventure in Afghanistan clearly illustrates. Spending on public health on the other hand always draws a groan. The public isn’t stupid; they know that the more people fit to work, the fewer job vacancies there’ll be; and if people start living longer, they’ll obviously consume more of the world’s natural resources and start clogging up our towns and cities.

I wouldn’t want you to get the impression that we’re only concerned with macro-economic issues. We have teams of experts constantly reviewing the fine details of tax legislation, always on the lookout for discrepancies, inconsistencies, and the opportunity to boost our income – which, with the logic of our fair levy, is also in the national interest. FART for the good of the nation – that’s our slogan.

As a novelist myself, I’ve been entrusted with chairmanship of our sub-committee for books and publishing, and I’d like to take this opportunity to present some of the latest FART thinking and open it to public debate. That’s the way things ought to work in a democracy, wouldn’t you agree?

In the UK, VAT is charged on ebooks but not on printed books – and in fact, right across Europe the ebook rate is higher. It’s a glaring anomaly and a very unpopular tax: search Google for ‘ebook VAT‘ and the words you’ll see headlined are unwanted, idiotic and Why? Why indeed? Most ebooks have the same content as their printed equivalents. So why should the consumer pay more tax on the version that doesn’t require us to cut down trees (or fuel transport or power warehouses and shops)? In our green-alert society, the ebook tax clearly fails the ‘common good’ test.

How did this come about? Blogger James Bridle suggests it’s because ebooks are classed as ‘electronic guides’ rather than books. Not so, James. Applying this logic, there’d be VAT on the print versions of cookbooks, car repair manuals, and Douglas Adams.

To tell the truth, some of our politicians were hoping that things would swing the other way. Remove the exemption for ebooks, they argued, and the public would come to realize how unreasonable it is to treat printed books as a special case. After all, it’s hard to argue that a book is one of life’s essentials like other zero-rated goods – food, children’s clothes, gold, and bingo.

Unfortunately, the politicians miscalculated: instead of demanding to pay more VAT on printed books, the public wanted to pay less on ebooks. So, for several months, FART was trying to find its way out of a hole. How could we make an unpopular policy popular, while still retaining our revenue stream? We were grateful when the EU took the heat out of the argument by ruling that from January 1, 2011, individual states could reduce the VAT on ebooks to match the rate for print – but at their own discretion. Knowing full well, of course, that no government worthy of the name would simply toss aside an increasingly important revenue source. January 1 came and went. Nothing changed.

Meanwhile, we were working away furiously behind the scenes, and I can now announce a solution that is fair, responsible and above all, consumer-friendly.

Our first decision was easy. Obviously, we had things the wrong way round. From the start there should have been VAT on printed books, while ebooks should have been exempt. Who today could argue with a tax designed to preserve our forests and woodlands? That’s socially responsible taxation. So our plan is to have printed books reclassified as ‘household furnishings’ – more accurately reflecting their status in a changing world. They’ll be taxed at the standard rate.

But that still leaves us with a problem. As sales of ebooks surge, so print sales are declining. If ebooks were zero-rated, our income from books would eventually dwindle to almost nothing, and the nation would suffer. Our solution, I think you’ll agree, is bold and breath-taking – a work of FART.

The original inspiration came from James Bridle’s post. Although his ‘electronic guide’ hypothesis was wrong, we liked the question it raised: when is a book not a book? Clearly it has nothing to do with the physical form. If a printed novel is converted to Kindle format, people still think of it as a book; but they don’t if it’s a guide or a set of instructions, whether in print or digital format. So the distinguishing feature must be content. We took the idea further. A set of instructions is self-evidently non-fiction. Suppose we made that the starting-point: that non-fiction should be taxable, but fiction not.

In purely economic terms this works. In the Kindle store, non-fiction books outnumber fiction by more than two to one, and the average price is considerably higher. With two revenue streams, print publications and non-fiction ebooks, we were confident that our VAT returns would give us – and the nation – a degree of comfort.

But there was still a nagging question. We’d have no problem selling the idea of taxing print books – all we needed to do was to roll out the old ‘dead tree’ argument. But how could we convince the public that taxing digital non-fiction was both fair and responsible. How could we make them enthusiastic to pay?

And then someone came up with a brilliant idea. What about a progressive tax, with ebooks rated according to the amount of fiction they contained? What if, as well as fiction and non-fiction, we introduced a third category – semi-fiction? After all, we agreed, the lines between fiction and non-fiction are increasingly blurred. Take Dan Brown’s novels, for example. How much of The Da Vinci Code is factual and how much fictional? Take the book I mentioned in my last post, Peter Bergen’s The Osama Bin Laden I Knew. Take my own novel, The Lebanese Troubles, for that matter. We sat down together to run the rule over my book, and found it to be 73.47% fictional (building in a 3% margin of error in case things which were not true at the time of writing may become true later, or vice versa).

Our plan is to tax books according to the percentage of factual detail they contain. Entirely factual? The full VAT rate will apply. Entirely fictional? Zero-rated. Semi-fictional, with a 70% fiction content? Consumers would pay 30% of the standard rate.

Will this popularize the tax? You bet your life it will … with this clever message:

THERE’S NO TAX ON IMAGINATION


The politicians among you will quickly appreciate the power and impact of the sentence. Here’s FART, serving the common good, promoting, preserving, curating one of mankind’s most precious assets – its imagination. And even as we take more from consumers (on the nation’s behalf), the emphasis is on taking less. It’s a lesson we encourage our politicians to learn: stop talking about what you plan to do; focus instead on what you’re certain you’re not going to do. It makes for less trouble all round.

So far, so good. But then we needed to consider the practicalities. If we’re going to tax ebooks on their fictional content, how exactly are we to measure it, and who’s going to do the measuring? What percentage of fiction would be allowable? How would consumers know whether they were reading fact or fiction? We turned for guidance to the EU, with its years of experience setting and maintaining the standards for consumer products. Particularly helpful was their legislation for milk products – whole milk, skimmed or semi-skimmed.

The first requirement is to set clear, measurable standards. Just as the European commissioners require whole milk to have a 3.5% butterfat content, so a book labelled ‘fiction’ would need to contain at least 90% fiction. Skimmed milk must be 0.3% butterfat; non-fiction would need to be less than 10% fictional. Semi-skimmed milk can be in the range of 1.5 – 1.8% butterfat; we’re more generous – semi-fiction books would be permitted to include 20 – 80% fiction.

You might be wondering what would happen to books with 10 – 20% or 80 – 90% fiction content. We’ve learned an important lesson from our friends in Europe: it’s important that there should be clear separation between the different categories of product, in case the consumer might purchase a semi-fictional book thinking it’s non-fiction. For this reason, we’ve proposed that the new legislation should not permit the sale of books with a fiction content outside the permitted ranges, no matter what the format.

Who would calculate the fiction content? With hundreds of thousands of book producers, the only workable solution is for the author to do it. We’ll need regulators and stiff penalties, obviously. How would we punish authors who tried to mislead their readers? One suggestion we’re seriously considering is to reclassify the author’s entire body of work, not as fiction, non-fiction or semi-fiction, but at literary fiction, virtually guaranteeing that his books would never be read again.

How will the scheme be consumer-friendly? Again, we’re following the trail of milk. Blue, green and red caps on a milk bottle tell the customer whether she’s buying whole, semi-skimmed or skimmed milk respectively. Similarly, writers will be required to color-code their ebook covers to indicate the percentage of fictional content inside. Consumers have a right to know what they’re buying.

And this is where we can put democracy to work, giving you a chance to add your voice to the world community of FARTs. Just answer this simple question. What color-code should we use for fiction ebooks? Let’s find out if your vote matches our decision. Leave your preferred color as a comment below, or if you’d prefer, text your answer to FARTCOLOR.

Texts cost £5 plus 1 standard network rate message plus VAT. To register a vote you must be 18 or over. If you are not the bill payer, please ask for permission before sending a text. Only 1 vote may be cast per person. Closing date for voting is June 1, 2011. Votes cast beyond the maximum number stated or after the closing date, will not be counted, but may still be charged. Entries which are incomplete, incorrect, misspelt or incomprehensible will be void but may still be charged. FART will record and count each vote but may choose not to publish or be bound by the results.


Coming soon: new FART proposals for skimmed reading.

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Sorry – much of the site is still under reconstruction. But if you’re new here and looking for more satire, look for posts in The TwitFace Project category.

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I’m beginning to wonder whether this week’s Royal Wedding in the UK is one of the most audacious feats of political skulduggery ever.

My suspicions were alerted when I saw a headline in the Daily Telegraph this morning.

Archbishop of Canterbury hails plan to measure national happiness

It wasn’t the normal Easter address from the head of the Anglican Church, calling on Christians to celebrate the Resurrection of Christ. Instead Dr Williams used the occasion to praise Prime Minister David Cameron’s proposal to replace GDP with GWB (= General Well-Being) as the primary indicator of the nation’s progress.

And then he called on us to celebrate the union between our future Defender of the Faith and his Kate, proclaiming ‘Let a thousand street parties blossom!’

Is it only your TwitFace correspondent who has noticed that hard on the heels of The Wedding – just a week later, when we’ll probably still be trying to find our shoes before we stagger home from the party – comes one of the defining moments in our political history? What defining moment? You’d forgotten? May 5th is the date set for our referendum on AV, the Alternative Vote, possibly changing the way we elect our politicians.

Every time I turn on the TV, I hear people talking about street parties. And what parties they’ll be! Starting on Friday, running all weekend, and continuing on Monday, MayDay. How do I read the timing of The Wedding and this incessant call for partying? Surely it must be an elaborate collusion between Church, State, Monarchy and Media to ensure that not a single person votes in the referendum? ‘Politics – blah! Pass me the Alka-Seltzer.’

A conspiracy? But of course. After all, AV goes against everything our Big Society stands for. The current system is monogamous: a voter chooses a single politician and pledges loyalty. But AV – ranking the candidates on a list – is designed to encourage open relationships with multiple partners. Some would call it a loosening of our moral standards. Some would say that at best it’s a ‘least worst’ electoral system.

Ever since he was hustled into his shotgun marriage with Nick Clegg, it’s been clear that Mr Cameron has regretted his vow to put AV to the public vote. And now I see that the Royal Wedding is simply a plan to scupper the referendum.

Some would call this plan devious – evil even – but not me. I’m full of admiration. It’s been brilliantly conceived, carefully concealed, and skilfully executed. And I’m sure that our Prime Minister will take no pleasure in the thought of those millions of people waking up with a headache after a week of partying, far away from their polling-station, and trying to remember why May 5th was important. I’m confident that his motives are exemplary because he’s a forward-thinker and a democrat. How else could you interpret his quest for General Well-Being?

I’m convinced that, like me, the PM realizes none of the current proposals for electoral reform address the fundamental flaws in our democracy. Which isn’t democratic. He’s done his sums, I’m sure. He’ll know that even when a candidate secures a 50% majority, the voting turnout is rarely more than 70%. What does that tell us? That there will always be a majority of people who either actively oppose the winning candidate – or could care less. Surely there must be a better way.

And of course, there is.

Tell me how many people in your household voted in the last national election? How many in the last local election?

Now tell me how many people in your household use one of the social networks – Twitter, Facebook, LinkedIn, for a start? And how many of them have registered a vote for something they’ve Liked in the last 24 hours?

No contest, is it? You may have exercised your chance to vote in an election once every few years. But here on the web we do it several times a day. The beauty of it is that we don’t even have to read more than a few words. As soon as we see a smart headline or a face we recognize, all we need to do is click on the ‘Like’ button. Surely that’s how democracy was always supposed to work!

It’s only unfortunate that having reached this conclusion, Mr Cameron then commissioned a quango – the Office for National Statistics – to carry out a £2 million, 9-month research project to give him the answers he already knew. I know! I know! Old habits die hard.

But with respect, Prime Minister, may I suggest that the time for action is now – or at the latest May 6th – the day after nobody has voted in the referendum. Close down the Office for National Statistics immediately, demonstrating your firm yet even-handed control of the nation’s purse-strings, and implement these reforms. The country will thank you.

1. Abolish elections

Let the people’s representatives be those who garner the best support in the social media. Those who are most followed, most Liked. Or perhaps you could use The Independent‘s clever algorithm, which ranks Twitter users by Authority, Audience and Activity.

With your 1 million plus Twitter followers, you need have no fear for your own seat, but abolition would result in the de-selection of almost all sitting MPs. At a stroke, you’d remove the lingering public suspicion of expense-mongering. And instead of Vince Cable, Ed Balls, Theresa May for company, you’d have Stephen Fry, Russell Brand, Rio Ferdinand … luminaries whose voices and opinions the people really trust.

Think of the change as a move away from end-of-year exams and toward continual assessment.

2. Abolish campaign funding

Approximately £67 million was spent on campaign funding in the UK during the 2010 election year, money that could be usefully diverted to other urgent social causes (such as my upcoming sequel to “The Social Network” – “Birdman of Folsom Street“).

Not one of The Independent’s influencers owes their position to external funding. Surely this must also increase public confidence in the integrity of our representatives.

3. Abolish parliament

My proposal is actually that we should restrict political statements to sentences of not more than 140 characters. Twitter has shown how completely unnecessary longer utterances are, and it provides the perfect platform for debate. I had a concern that replacing parliament with Twitter might lead to a devaluation of content, but research from Pear Analytics shows that in fact, the two forums are virtually indistinguishable. Analyzing Twitter content over a 2-week period in 2009, Pear organized tweets into 6 categories:

  • Pointless babble – 40%
  • Conversational – 38%
  • Pass-along value – 9%
  • Self-promotion – 6%
  • Spam – 4%
  • News – 4%


4. Sell off the Houses of Parliament

Since our representatives will communicate in cyberspace, there’s no further requirement for a property which occupies a prime development site in the heart of London on the bank of the Thames. No longer will Members need to maintain a second home in London (no more expenses scandals!), and the money raised from the sale could also be used to support my film.

5. Re-brand democracy.

The public is tired of hearing the same call to action for over 150 years – ‘One man, one vote’. That’s why turnout is often so low in elections: people expect different these days, people expect more. My suggestion is ‘One man, 104,000 Likes’.

The number has been carefully calculated. In a single week, each person would be allowed a maximum of 2000 Likes, in my view perfectly sufficient to express a point of view. More than that, and there’s a danger that campaign farms could be set up by candidates eager to wield influence, persuading followers to Like them day and night.

I’m not quite comfortable with ‘One man’. It cleverly builds on the original campaign, but perhaps we should make it clear that women have the Like too. Your suggestions would be welcome.

I’m quite certain that Mr Cameron’s thinking will be far in advance of mine. That’s what you’d expect from a man who has stated that the National Well-Being scheme should ‘lead to government policy that is more focused not just on the bottom line, but on all those things that make life worthwhile’. That he wants Britain to be ‘in the vanguard’ of efforts around the world to change the accepted measures of national progress ‘rather than following meekly behind’.

But he needs our support. So if you believe this plan could reawaken the public’s interest in tired old politics and politicians, then please click on the Like button below. Remember that in Egypt, it took only a month for social media activists to transform the political landscape. With your help, Mr Cameron could do the same.

Recent posts in The TwitFace Project:

Entertrainment
14 Ways To Make Friends With Americans

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Spring

On a dazzling blue summerish spring day like today, there are few pleasures to match a train journey through the English countryside. Our green and pleasant land is awash with color. Bluebells and primroses cluster on the embankment; in the meadows, dense white sprays of blackthorn and cow parsley rejoice in the sunshine, while horse chestnuts have spired and turn to flower; in parks and gardens, there’s delicate pink cherry blossom and stately copper beech; and we slice through famland impossibly yellow with rapeseed.

But of course, you wouldn’t expect your roving TwitFace correspondent to notice any of that. As I travelled by rail in the late morning, my interest was in communication, the effective use of media, the quality of engagement and the return on investment.

Since my journey took me through London, I was able to observe the current status of social marketing for both the overground and the underground service. The rail authorities have kindly requested me to submit a full report of my findings ( – “If you have comments on our services, please contact us at …”). But in the meantime, here’s an interim summary.

EXECUTIVE SUMMARY

While rail seems to understand the importance of social media and has significantly increased its output and improved its content for travellers, there are still too few opportunities for genuine interaction, as my suggestions will indicate.


Factual information and reminders.

Accurate but uninspiring. The correct routes and stations were pre-announced, and doors were there to be minded when we were told to do so. I always remembered to collect all my personal belongings when instructed.

Suggestion: work on the style of the scrolling marquee text in the carriages. Instead of:

The next station is Charing Cross

try:

OMG. Charing X next. LOL

Length

Generally acceptable, though an occasional tendency to ramble:

Good morning. This is your train controller. I’m sorry to tell you that I won’t be issuing tickets on the train today because my ticket-machine is broken. But I have alerted the main-line stations and … use your tickets … buy new … blah … blah … Thank you.

After starting well, he quickly lost our interest, and well before he came to the end, we were all back to sending our own text messages.

Frequency

I timed the silences between platform messages at an average 1 min 35 seconds (slightly shorter on the underground), which is acceptable. No travellers complained that they’d been left unattended.

But a real opportunity has been missed on the in-carriage information boards on mainline trains, where the distance between stations is considerably longer, yet no new messages are displayed for several minutes.

Suggestion: Link the information boards directly to Twitter. Then maximize exposure and feedback by creating the hashtag #amtravelling.

Originality

Poor on the underground with frequent repetition of the colourless – A good service is available on all lines.

Surprising creativity on the main-line station platform:

Parents and guardians are requested to keep children under supervision at all times. Trains may pass through this station unexpectedly and at high speed.

‘Unexpectedly’ made the announcement instantly memorable – and I duly Liked it.

Linking

Some evidence of both internal and external links.

To ensure your safety and comfort on this journey, please observe the instructions posted in the carriage.

On checking, I was pleased to see notices pointing accurately to the fire extinguisher and the alarm bell at the door of the carriage.

More ambitiously:

We would like to inform passengers that services on this line will be disrupted at the weekend due to planned engineering work as we seek to improve our services. For further details, please check our station noticeboards or visit our website at xxx.com.

Suggestion: make it possible for travellers to Like these improvements to the service.

Entertainment value

Strategically placed – right in the middle of the main-line carriage – was a woman’s group on a day-trip to the city. This was pure social marketing genius: the group was loud, brash, on-topic and ready to share with everyone.

For example, here in the UK we have a royal wedding coming up next week – everyone’s talking about it. From our women, I learned the secret history of Royal Icing – on the outside of the wedding cake. Unfortunately I can’t tell you here … because it’s a Royal Secret. But I also learnt that another way to say 2:30 is ‘visit to the Chinese dentist’. (Two – tooth … you see? Never mind. I’ll save it for Twitter.)

Suggestion: This experiment would have worked even better if fellow-travellers were able to give feedback. A button perhaps, on each seat-rest allowing us to Like or Rate each story, joke or phone conversation overheard in the carriage. Think of it as a social icebreaker.

Retweets and Mentions

The system clearly works well on the underground, and in fact I’m presenting the Samuel Beckett RT Award to the oldish gentleman with electric gray hair, gray shirt, loose-fitting trousers over loose-fitting legs, and a brown paper bag in his hand. He lurched across the platform in my direction, shaking his fist at the arriving train and all its well-socialized passengers.

Mind the gap. Stand clear of the doors.

- Min’-the-gap. Stan’ clear o’ the fuckin’ life!

Other TwitFace Project posts:

The TwitFace Plan
7 Health & Safety Tips For Bloggers
Donate A Family. Save A Writer
14 Ways To Make Friends With Americans
Shiny Happy People
What Is Web ME 2?
How To Hypnotize Readers
One Of Our Tweeps Is Missing

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Ommwriter message

A disturbing message

I’m locked into a world where there’s only a blank screen.

Nothing else.

No buttons. No menus. No pop-ups. No tabs.

Blank.

Alone.

No Twitter. No Facebook. Nothing

Friendless.

Likeless.

My head is ambient. Random patterns of sound, swirling, surging, repeating, fading. Electronic leaves falling. Electronic pulse. Electronic argeggios. Going nowhere. Piped into my brain, inescapably.

- You’re a writer? Then write. It’s your only escape.

I press keys. Thinly, they echo back, as shards of sound explode around me.

The page begins to fill, as I write my way back to reality.

How did I get here?

It was Joel Friedlander, The Book Designer, the writer’s friend. I trusted him. I’ve been greading his articles for years, meaning to look at them some day. Until, one day, I did.

When? I can’t remember. There are no clocks in this place, no sense of time.

I can’t even remember exactly what he said. There’s no window to the outside world, no point of reference, no way to send messages.

He said something about a writing tool. Something about concentration and focus. A recommendation. OmmWriter. Omm.

Omm.

There’s a sound sequence I recognize. I’ve been here before. The landscape becomes familiar. A friend. My friend.

- Is it enough? Have I done well, my friend?

- You must write. Always write. Only write, if you wish to escape.

They lied, and it’s a trap. They want to keep me here forever. Just writing. Word after word after word, tumbling out in arpeggios, falling like leaves.

Unnoticed.

Unfriended

Untweeped.

Help!

—————


This was the disturbing message I received, unsigned, this morning.

At first I thought it might be a hoax. You never can tell with the web. But I checked the references, and it’s true that Joel Friedlander posted an article a week back: OmmWriter Dana: My Second-Favorite Writing Program of All Time.

Now Joel’s credentials are of course impeccable. He’s written thousands of articles helping independent writers. Surely no ill can have been intended.

But I followed the trail back to the Ommwriter site, and my fears began to mount:

As mere mortals, we also face the usual challenges of daily life: a multitude of windows open on our computer desktops, messages, emails, calls, meetings, and those crazy thoughts that pass through our minds. OmmWriter emerged as an internal tool to help transport us away from the humdrum noise …

What else is this but a thinly-veiled attack upon the things we value most? Humdrum? Twitter? Facebook? Say it isn’t so. And look carefully at the name of their text editor: Ommdata Dana. Why Dana? Could it be “Download And Never Associate”.

And why are they so insistent on their mortality? Why do they claim to come from Barcelona? My mind is full of questions.

I’m convinced that my message was a genuine cry for help. So what if there was no signature, no avatar? Perhaps this hapless tweep has already been stripped of his – or her – social identity.

We’re a caring community, and I believe that we have a moral obligation to mount a rescue – to save this poor soul from a lifetime of perpetual writing. I would volunteer myself … but Monday’s always such a busy greading day for me, after the weekend.

If you’re as brave as I am, please do what you can … but perhaps you’d be advised not to go in there wearing headphones.

More from the TwitFace Project:

The Twitface Plan
Donate a Family. Save a Writer!
Shining Happy People
+ follow the Twitface Project tag.

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Hypnosis

My Monday Morning Message from Cathy Stucker this week was: “Everything can always be done better than it is being done.” And she issued this challenge: “This week, instead of accepting what is, look for how you can make things better for yourself and others.” Well, Cathy, I think I can. I’m going to show writers and bloggers how they can immediately get the undivided attention of their readers.

By hynotizing them.

That’s right. I’m going to share with you a secret that will get you lots more followers and fans. Can you imagine the excitement of putting your blog to bed at night, then waking up in the morning to find dozens … or maybe hundreds .. maybe THOUSANDS of new readers? Better still, anyone can learn the technique in just a few minutes, it’ll cost you nothing, and it’s actually good for your health. Instead of spending the whole day chasing new followers on your social networks, you’ll be able to sit back and relax, confident that readers will come flocking to you.

The idea first came to me when I noticed that my Twitter friend, Barbara Ford-Hammond (@barbfh), described herself as an ‘author, hynoptist, muse‘. What a brilliant combination! I needed to find out more, and asked Barbara how she hypnotized her readers. The answer came back: “Books do. Entice to suspend reality, be at ‘one’ with the words and use imagination“.

Well, that wasn’t quite what I had in mind. Yes, I believe in the magic of words too, but I wanted more than a metaphor. How could I really use the power of suggestion to influence readers, so that they would enthusiastically respond to whatever I wrote?

As I researched, I started to become aware of the ethical dangers of hypnosis – and perhaps that worries you too. Might there not be a danger that like the Pied Piper of Hamelin I could play a merry tune for my readers and lead them off into the darkness, never to be seen again? Fortunately, that’s not the way it works. Hypnosis will only take people where they are willing to go – according to James Randi it is “a mutual agreement of the operator and the subject that the subject will cooperate in following suggestions“. It follows therefore that my readers will only be grateful: since they want to read my writing anyway, hypnosis will only facilitate their journey. Think of it as a kind of therapy.

And besides, there are very respectable precedents. Like Agatha Christie, the best-selling author of all time. According to the BBC, “Christie used literary techniques mirroring those employed by hypnotherapists and psychologists, which have a mesmeric effect on readers.” Scientists loaded her 80+ novels onto a computer and analysed her words, sentences and phrases.

“The team found that common phrases used by Christie acted as a trigger to raise levels of serotonin and endorphins, the chemical messengers in the brain that induce pleasure and satisfaction.”

But that’s not the approach that I’m recommending. There’s no computer research. No chemicals. You don’t need to use any special words or phrases. It’s not about sentence structure or incantation. There are no tricks.

So what exactly is my secret method? How can you use hypnosis to make that connection with new readers, and turn them into fans? If enough of you are interested, then I’ll reveal all in my next post. If I see at least 10 clicks on the Like or Tweet buttons below, I’ll know you want to hear more. If not, I’ll move on to another topic … and my lips will be sealed forever. (Don’t do that to me!)

Ah … I hear them calling downstairs. Sounds like my daughter’s laid another egg, and they want me to snap her out of it.

References

Cathy Stucker a.k.a The Idea Lady – and that’s exactly what she is. A blog simply bursting with ideas. Highly recommended.

James Randi – acclaimed stage magician and scientific sceptic. Known for exposing charlatans. Uh-oh. The quote is from ‘An Encyclopedia of Claims, Frauds, and Hoaxes of the Occult and Supernatural

Here’s the BBC article on Agatha Christie’s use of hypnosis.

Thank you, Barbara Ford-Hammond, for being a good sport, and allowing me to quote you. For more from a proper hypnotherapist (and muse!), visit Barbara’s site.

A few other TwitFace posts:

The Twitface Plan
7 Health & Safety Tips for Bloggers
14 Ways to Make Friends with Americans
Shiny Happy People

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World-Changing Articles

In 2004-5, two seminal papers changed the way we think about the web, the world, and everything.

Tim O’Reilly’s “What is Web 2.0” explained how the web had become interactive, with dynamic blogs replacing static websites, and readers/users becoming directly involved in the creation and promotion of new products. Proponents of Web 2.0, he said, knew how to “harness collective intelligence” – just the way that Wikipedia does it with literally thousands of volunteers adding, editing and correcting content daily.

Chris Anderson’s article, “The Long Tail“, showed how digital content would change the dynamics of marketing. Since the physical product – a DVD or a book, say – was no longer required, shelf-space effectively became infinite. Which meant goodbye to shelves, goodbye to bricks-and-mortar bookshops, goodbye to ‘out of print’, goodbye to big-publisher control of the market, goodbye to restrictive pricing practices. Later, in a follow-on book, Anderson included charts showing that, while a small number of best-sellers (‘the head’) would continue to dominate the digital market, the new niche products (‘the tail’) would always find buyers, and that the more digital content released, the more we would consume. While the tail didn’t exactly wag the dog, it was far longer than we ever imagined.


The Fourth Dimension

So according to Anderson, it all comes down to dimensional shift. When Length, Width and Depth are no longer a consideration, marketing and the supply-chain evolve. But there was another dimension he didn’t consider. A dimension that never changed. Time.

If I were a mathematician, I’d insert a formula here. But since my mind copes better with images, let me put it this way:

Give a dog a bone and he’ll eat it. Give a dog 5 bones and 2 minutes and he’ll take the easiest bits.

It’s not a perfect analogy. To get it working you’ll have to train your dog to be time-aware and give him a stop-watch. But you see my point, don’t you? That with the torrent of digital material unleashed upon us, and limited time, our consumption patterns were always bound to change. For the marketer, that’s irrelevant. He’ll count what’s easy to count. The number of dogs. The number of bones. Their availability and price. The cost of dog ownership. That’s how we measure our success in the digital economy – with numbers.

Most of us have learnt to go with the flow, whether reading or listening. Certainly my reading habits have changed. I’ve talked elsewhere about ‘greading‘ – the acquisition of more written content than I could possibly consume in a lifetime, just in case someday I might find the time to read it. ‘Headlining’ is another conveniently-packaged reading technique: scanning the latest news or posts, then dropping into the detail to speed-read where something interesting catches the eye. But reading – taking time with words, interpretation, deep understanding … thinking! – well, who’s got the time these days?

Of course there will always be die-hards who try to resist the inevitable. Watch this BBC video clip now and wallow in the nostalgia for a couple of minutes – but don’t forget to come back!

Telling, isn’t it, that they choose to listen on vinyl? Unreconstructed technophobes!


Web ME 2

In recent weeks, a new feature has been springing up all over the web – the Like button. The purpose of the button, as far as I can see, is to eliminate the need to read entirely. Not long ago, I used to get dozens of requests a day to read someone’s blog or book. Doesn’t happen any more. Now people just ask me to Like their work. I have to confess that at first – forward-thinker though I am – I was uncomfortable with this innovation. It seemed so … uncritical somehow. I’m not the sort of person who gets pleasure out of voting people down, and I wrote to a number of the sites offering ‘Like’ to ask if they could also offer an ‘Indifferent’ or ‘Can’t be bothered’ button.

But I’ve given the matter some thought, and I now see ‘Like’ as a very positive development.

First, it’s undoubtedly a time-saver. I’m saving dozens of hours a week not reading material that otherwise might have seemed important.

Second, Liking is deeply embedded in our democratic traditions. Politicians have known for years that what matters is not whether people read or understand their manifestos, but whether they have an opinion about them. The key to a successful election campaign is not sound policy but momentum in the opinion polls, building up an irresistible force of people who Like you. Why should it be any different with a blog or a book?

Third, this is a textbook application of Newtonian physics, as marketing scientists have explained. ‘Every body attracts every other body with a force that is proportional to the mass of each body.’ Thus, the attraction of a blog or a book which has 200 Likes is 100 times greater than the attraction of a book with only 2 Likes.

Look at O’Reilly’s definition again, and you’ll see that we need to redefine it. Web 2.0, it turns out, is not about harnessing collective intelligence, but harnessing collective opinion. ’1000 people say this blog is great. I’ll go along with that.’

Web 2.0 has reinvented itself as Web ME 2.



References

Of course I’m not expecting you to actually read these world-changing articles. But in case you want to gread them, or just Like them, here are the references.

What is Web 2.0? – Tim O’Reilly
The Long Tail – Chris Anderson

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Thumbs-Up

A big thumbs-up to Amazon and Smashwords after they introduced a Like feature recently on their book pages. Many of us are so busy greading that there’s no time any more to read reviews, let alone write them.

What I like about Like is that it requires no thought or time at all. It’s an entirely involuntary reaction, like a smile or a wave. You’re out shopping or running an errand in WebLand: you can’t just stop and chat with everyone you meet, or you’ll never get home. But a Like just lets them know that you’ve seen them, that all’s well with the world, that you’ll get together and catch up sometime – even if you’re busy right now. It makes the world a better place, full of shiny happy people.

But it’s important not read too much into a Like. Just because I Like you, it doesn’t necessarily mean that I want to have your babies. Let me illustrate.

Yesterday was a special day for me, an occasion. As you know, my TwitFace schedule doesn’t allow me a lot of time for getting out. In fact, it was the first time I’d left the house for three months. But I’d been unlocked from my computer chair, and there I was, on the train, heading south, to visit my aged parent.

It was in London that I saw the girl. All the seats were taken, so I stood next to the door, rucksack at my feet, laptop on my shoulder. I scanned the passengers, reading newspapers, text-messages, ads, thrillers. I made a mental note. Write in 15-minute segments: aim for the commuter-market. ‘Short is more’.

But she was different. She was reading on a Kindle. I Liked that. Maybe she sensed it. She glanced up. I let her know. Thumbs-up and a smile.

I sensed her coloring as she went back to her reading. Perhaps it was my book! What a coincidence that would have been. Did she look like one of my readers? Did my readers look like her? As our eyes touched again, I gave her two thumbs-up.

She turned to the guy on the seat next to her, and whispered. He looked at me, curious, rose. We’d connected.

- Hey man, why you coming on to my woman?
- No, not coming on. I was just Liking her.
- You gotta be kidding me.
- I thought maybe we could be friends.

Well, clearly he wasn’t a Facebook user. Fortunately it wasn’t too long before the next stop, and although not having my glasses meant I couldn’t post last night, I’ve been able to get a new pair this morning. So no permanent damage, only bruising.

I never did manage to ask if it was my book she was reading.


References

If you’re a commuter-reader, you might Like 40kBooks and eCapris, thinking of people like you.

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Uncle Sam

On my lecture tours in Europe and the rest of the developing world, I constantly remind bloggers how important it is to make friends with Americans. The US, you see, is the cultural hub of the universe (- the precise epicenter is said to be just west of Hannibal, Mo).

We writers, in particular, stand in awe of the achievements of our American cousins. Take the mighty Amazon, for example (- what humility, not to call it Mississippi!): over 900,000 books in their US online store. (In their UK equivalent, by comparison, the number was 25, the last time I bothered to check.) And what writers! The likes of Stephenie Meyer, James Patterson, and now Amanda Hocking – living testaments to their culture. Most of our British writers are dead.

But it’s one thing to give advice: another to get followed by our trans-Atlantic cousins. To be honest, Americans don’t Like me much.

That’s why I was delighted to find today a wonderfully informative guide from New York University, Getting to Know Americans. In just a few minutes, I found out exactly where I was going wrong.

Now at this point, non-American readers, I’m afraid I’m going to have to ask you to leave. Because one of the first tips is to ‘spend time away from your compatriots to be with Americans’. Yes, I’m sorry. Just leave. Now! I need a little privacy here … well I don’t know, do I? … try another of the 30 million blogs out there, maybe? … AND YOU!

Right, sorry about that, but I think they’ve gone now. So let’s get down to business, shall we? Have I told you about my novel? (“Another expectation is that people are ready to ‘do business’ very soon after meeting, without much time spent on preliminary conversation.”)

Oh. We haven’t been introduced? Well, you can call me Al. (“Adults in the majority culture routinely use each other’s first names upon introduction.”)

No, from England actually. You’ve heard of it? Little island – west side of Europe. No, Europe … near Russia. Yes. Thames River, Big Ben, Parliament Building, stiff upper lip … yes, that’s it, Hugh Grant. (“Be patient if Americans are ignorant of some aspect about your home country. Use the opportunity to educate and share, just do so in a polite and brief manner.” – if you’re still struggling to place England, you may find this American writer’s description helpful.)

So, anyway, about my book … Oh, you write too, do you? Baseball thrillers? Sounds exciting. Yes, I adore baseball. Babe Ruth, eh? What a player! Joe DiMaggio. Joltin’ Joe! Marilyn Monroe. (“Know what topics Americans like to discuss. These usually include music, clubs, movies, sports, and vacation plans.”)

No, not much baseball in my book. None, really. I would have liked to, of course, but it was difficult to get a team together with just one … American in the story … but all the spelling’s American though. I wanted it to be right for your market. (“Americans often think that other countries should use their example and adopt their ways of doing things.”)

I’m working on a new vampire edition too – specially for US readers. New characters, a great new cover, and I’m raising the price to $5.99. (“Not only is the amount or worth of the material items valued, but there is often a priority on obtaining the latest version. The United States is a culture that tends to view change as good, as an improvement.”) Does your book have vampires?

No, I can see that might not work. You’re number 5 in sports novels on Amazon, you say? Up for Baseball Thriller of the Year? That’s wonderful! No, no awards really, not for books anyway. I did once get a swimming certificate. Oh, and I won the Pterodactyl award from the British Software Industry in 1990. A special award for my success in sending the industry into reverse. (“People act competitively, are proud of their accomplishments and expect others to be proud of their own accomplishments.”)

So can I interest you in a copy of my book? I see. Not enough Americans. No baseball. Right. Well, what about taking a look at my blog then? Perhaps I could get you to do a guest spot on baseball? (“Persevere through the disappointments with superficial interactions.”)

Yes, we’re very relaxed over there at Writers without Borders. Most of the time I write my posts, I’m sitting there working in my pyjamas pajamas. (“There’s a trend towards ‘dressing down’, that is, informally, in the workplace on Fridays and for Christian church services during the summer.”)

And I think you’d like the atmosphere over there. I’m proud that it’s an equal opportunity blog. (“Although there are many differences in social, economic, and educational levels in the United States, there is a theme of equality that runs through social relationships”) Anyone can write in and comment, even women. (“There is a strong feminist movement in the United States that aims to insure that women have responsibilities and opportunities equal to those of men.”) You know, one of my best friends was once a woman.

But hey, why are we just sitting here talking? Why don’t I get tickets for the Yankees-Red Sox match tonight, and we can carry on this discussion there? (“Rather than simply getting together with friends to spend time together, Americans will frequently plan an activity – any activity – and will tend not to get together without some focus to the time spent with friends.”)

Oh, you’ve already got plans? Well some other time then.

Yes, I’d be delighted to be your Facebook friend. (“Americans tend to ‘compartmentalize’ their friendships, having their ‘friends at work’, ‘friends at school’, a ‘tennis friend’, and so on.”)

And of course I’ll Like your book.

Notes:

(Unfortunately, as I was proof-reading this post, I found that the original source-article had disappeared from the NYU site. I’ll keep looking for it, and repost the link if it reappears.)

If I’ve whetted your appetite for a baseball thriller, then check out the well-reviewed Allen Schatz novel – Game 7: Dead Ball – and just to clarify, Alan and I did not
have the conversation described above. :)

Don’t miss the earlier TwitFace posts:
The TwitFace Plan
7 Health and Safety Tips for Bloggers
Donate a family. Save a writer!

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A Declining Resource

I’ve had my concerns about blogging of course. Who hasn’t?

What is the impact on the planet, when every day millions of us use thousands of words, almost without thinking, as if the supply was never-ending?

There are those who claim that the word is a re-usable resource, and that we have enough words to last the next 100 years … by then, they say, we’ll have discovered new channels of communication. But my private research indicates an approaching crisis: each time a word is used, it loses a fraction of its original lustre and intensity, gradually diminishing until it becomes a meaningless black hole.

Here’s the evidence. In just 50 years, the life-expectancy of words has been reduced by a factor of 4. In the 1950s, the average reader struggled to understand Shakespeare and the King James Bible, but was comfortable with Dickens – so words had a half-life of about 200 years. For most of today’s readers, Dickens is impenetrable – and that’s a half-life of not much more than 50 years.

My fear is that with the explosive growth of blogging and the uncontrolled use of words, the rate of decay will accelerate until, in a matter of a few years, words will become meaningless even before they are written. All blogs – and even tweets – would be reduced to unintelligible mumbo-jumbo.

My Conservation Efforts

As a writer and blogger therefore, I feel I have a responsibility to the planet – to plant a new word for every thousand I consume. You may have noticed ‘macronym’ yesterday – an acronym using two or three letters of each word instead of just the initial; my example was ‘NaPoWriMo‘ – National Poetry Writing Month.

Here’s my contribution for today.


gread [gri:d] verb transitive or intransitive | p. gread [gred] | pp. gread [gred]

sounds like ‘breed’, ‘seed’

to download, subscribe to, or otherwise acquire large quantities of free or low-cost digital content without reading it.

e.g. “I’ve just tweeted all 50 blogs I’ve gread today.”

Derivation: a construct from the English words ‘greed’ and ‘read’



Greading: The Danger to Writers

If you thought word-decay was a problem, greading is a potential catastrophe. Because it kills writers and bloggers. Kills them with kindness.

This is how it goes. Annie joins a group including 200 other bloggers. Filled with optimism and good intentions, she tweets everyone in the group, subscribes to their blogs. Many of them reciprocate, and for the first few days, Annie’s on a high. But following the TwitFace Plan, her days are filled, and there’s no time to keep up with her new friends. Day by day, there are fewer responses, and before long, she’s writing mainly for her own pleasure once again, not anyone else’s.

Ed’s a writer determined to connect with as many readers as possible, so he decides to eliminate all price barriers to his novel. He’s interested, he says, in engaging with readers for the long term. Making money isn’t important right now. He offers his work for free, and is delighted with the sudden response. His books are ‘selling’ like never before. He waits a week or two for the reviews and the praise to start flowing. But they don’t. Because his books have been downloaded with hundreds of others, and the first page has never been opened.

For anyone who writes, only two things are important. Coffee and Attention. (I suppose I could add Money too, but if that’s a primary interest, you might do better getting a job in publishing, or setting up as an agent.)

A few weeks later Annie is playing Farmville; Ed has taken up online gambling. Hopes raised, then dashed – because of greading.

Another TwitFace Solution

But, my fellow TwitFacers, never fear. Now we’ve named the problem, we can understand it. And with understanding comes the solution. A distinctively TwitFace solution, which will benefit you, your family and the world community of writers.

Here’s the issue, you see: when everyone’s a writer, nobody’s a reader. We’re all just greaders. That’s all there’s time for. Tell me, truthfully. Are you a real reader, or a blogger making the effort to read? Aren’t you a greader too? Not just a little?

So here we all are, greading furiously. 30 million bloggers and 1 million writers … but wait! That’s not everyone! What about the other 6,878,887,629 people who don’t blog or write? Perhaps they’re not all your LinkedIn or Facebook friends, or you may not feel able to influence them … so let’s set our aims lower. What about the other 2.14 members of your own household? (Figures may vary – our household was me + 2.75 people last time I checked – but 3.14 people per household is the official average.)

You may remember that in my recent Health and Safety post, I introduced Standard Operating Procedures to minimize interruptions to your important work. I explained how effective Signage could help you maintain concentration even in a high-traffic area. But what better way to energize your working environment and silence your family members than putting them to work too – not as writers, but as readers? While you’re busy with the Ultimate Blog Challenge, why could they not be involved with NaDoFaSaWriMo? (That’s National Donate Your Family To Save A Writer Month – in case you haven’t figured it out. Aren’t macronyms a joy?)

Think what we could achieve. If you donated your 2.14 family members and each family member befriended 30 bloggers for a month, commenting on their posts every two days, you could singlehandedly support Annie and Ed and 60 other bloggers – who’d get dozens of comments a day. Greading would be unnecessary because bloggers would stay busy writing, not pretending to read. Your working hours would be significantly shorter, and disturbances significantly fewer.

We would of course need to insist that all bloggers supported by the scheme should plant a new word each day, in order to sustain and replenish the existing stock. But I can’t see why any blogger should object to that.

So if you’re as excited about this scheme as I am, why not donate your family today, by signing up below?

And to get things started, let’s see who can come up with the best caption for Ed’s photo, to encourage others to join TwitFace’s NaDoFaSaWriMo initiative – and save our bloggers and writers. There’s a prize for the most persuasive entry: a week’s worth of comments on your blog.

No greading!



Earlier posts in the TwitFace project:

The TwitFace Plan
7 Health & Safety Tips for Bloggers

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Is there a sextant in your
blogger’s toolkit? No?
Then you’d better read on.


It all started with Geoffrey Chaucer, who wrote:

Whan that Aprille with his shoures soote
The droghte of Marche hath perced to the roote ….
Than longen folk to goon on pilgrimages …

Yes, his spelling was terrible, but what do you expect from a self-published author? Anyway, the point is that April was a time when people started making plans to go off on pilgrimage. And why? Well, if you’re familiar with The Canterbury Tales, you’ll know that the whole point of pilgrimage was meeting up with friends and strangers to swap stories. Tall stories, comic stories, bawdy stories, moral stories … everyone got into the act. There was just something in the air.

600 years later, we’re still telling stories in April – except that now, there’s none of that unpleasant walking. You can join any number of tour-groups from the comfort of your own PC, laptop, tablet or web-enabled phone. There’s the Ultimate Blog Challenge – where pilgrims pledge to write 30 posts in 30 days. Or the slightly less arduous A-Z Blogging Challenge for all 26 days of April ( – quite properly, they discount the Sabbath). Or, if like Chaucer, the Muse moves you to burst out into poetry, there’s NaPoWriMo (- I know! But these macronyms are popular in the US, they tell me).

If you haven’t started yet, and you’d like to join, it’s not too late. You can still catch up with us.

Now although we have none of the physical hardships of Chaucer’s tale-tellers, we should remember T.S Eliot’s warning – that ‘April is the cruellest month’. I was reminded of that this morning when I read the tale of plucky fellow-pilgrim, Raven Howard. Injured in Spring Training, put on the disabled list, and missing the start of the season, Raven has decided to make up for her enforced inactivity by accepting the Ultimate Blog Challenge. It’s a wise decision: in my experience, the perfect way to warm up for a prolonged period of inactivity is to commit yourself to writing a blog, backed up of course by all the normal TwitFace support activities.

But blogging can still be dangerous. Why, only last night I fell off my chair after falling asleep at the keyboard – and I hadn’t taken precautions. Like Raven, I could have had a nasty injury. So, since there are so many inexperienced bloggers joining us at the beginning of this pilgrimage season, it seemed a good time to give you …

THE TWITFACE GUIDE TO HEALTH AND SAFETY

1. A quiet, secure working area

Your job is demanding and requires the utmost concentration. Exposure to noise and frequent interruption while blogging causes stress, and may even result in a missed retweet or direct message. Ideally you should set up your workspace in an area removed from normal family life. But if you choose to work under the stairs or in a cupboard, make sure that there is adequate ventilation and lighting. If your only option is to work in a high-traffic area, then follow the directions in note 2 carefully.

2. Signage

Make sure that working areas are clearly demarcated and signed, and that instructions are clear and precise. ‘Genius at work’ is an example of a particularly bad sign, since it gives no indication of how the reader is supposed to behave. It may also cause precisely the disruption that you are trying to avoid. More effective are: ‘Keep out!’, ‘Silence!’, or ‘Go Away!’. Your signs need to be prominently displayed. If you are working in a high-traffic area, I have found it effective to pin signs to your headgear or writer’s jacket (as described below).

3. Standard Operating Procedures (SOPs)

In my previous post, I demonstrated how to create a successful TwitFace Plan (and I’ve been delighted to hear that so many of you have found my schedule a useful template). But as well as micro-planning your own work, it’s important to define Standard Operating Procedures for other members of your household, and then to make sure that they understand and buy in to the plan. For example, there needs to be total clarity about when you may be interrupted. If the kitchen’s on fire or your spouse is having a nervous breakdown, at what point should you be notified, and what are the escalation procedures? For a deeper understanding of SOPs, please refer to the excellent post from fellow-pilgrim, Shilpa Venkateshwaran.

4. Ergonomics


Wanna end up looking like this?
The use that sextant!

Musculoskeletal disorders (MSD) are common in TwitFacers, due to poor chair and desk positioning. When setting up your workspace, check that your seating position, knees and elbows are all at a 90 degree angle, as shown not shown in the illustration. Beginners are then advised to check and if necessary recalibrate their positions every 15 minutes using a sextant. (For approximate angles, a spirit level may suffice – but it looks unprofessional.)

5. Clothing (The Writer’s Jacket)



(Back view)

Some time ago, my wife bought me the rather attractive jacket pictured – but until recently we’d never found a use for it. Now I’m a TwitFacer, it’s an important part of my writing equipment. Light, comfortable, it allows me to buckle or chain myself to the chair to prevent falls. There’s one small disadvantage: if chained in, you need a second person to release you. Earlier this week I was locked into my chair for three days before anyone noticed I was missing. That’s why I decided not to wear it last night – with disastrous consequences. A well-written SOP can help to prevent family oversights.

6. Protective Headgear

TwitFacers debate the best type of headgear for a writer. Some prefer the extra protection of a cycling helmet. I prefer a beanie, more comfortable and, in my view, sufficient to minimize damage to the skull in most writing-related accidents. I find it difficult to imagine that I could fall head-first from my chair, although encounters with the desk are not infrequent, particularly in late-night sessions.

7. Work-Life Balance

Don’t let social media take over your whole life. Remember there’s a real world out there too. Every so often, when you need a break, why not pull up the Sudoko screen, or play a couple of hands of Hearts?

Follow these guidelines and I’m sure you’ll find that blogging is an enjoyable and fulfilling experience.

Have I missed anything important? If you have any other great tips and advice, let me know, and we’ll add them to the list.

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