Amazon

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In a two-part post, I’ll show why the Kindle seems set to dominate the e-reader market … perhaps driving all its competitors out. And then I’ll explain why, despite the advantages of consolidation, we may have reason to fear an effective monopoly.

Taking the publishing world entirely by surprise last week, Amazon announced that it had signed a deal to make its Kindle list available to 11,000 US libraries later this year.

Commentators, like TeleRead’s Paul Biba, are still busy piecing together the implications of the news and its impact on the market. But essentially the agreement seems to be between Amazon and OverDrive, the major supplier of books to US libraries.

On the face of it, this is good news. If you’ve been following this blog, you’ll know I’m a big supporter of book-lending and library systems. Most of the authors I love today were first introduced to me as recommendations from other people; very often I was first a borrower, then a convert, and finally a regular purchaser. That’s why through my own Author Associates scheme, I’m allowing those who enjoy my writing to gift an e-novel to their friends. Although I’ve chosen not to publish in print, libraries are very much in my plans.

Most libraries will probably welcome the announcement as well. Librarian Andy Woodworth wrote recently of the difficulty explaining to a would-be ebook borrower why a book might be incompatible with a reading device. Or if the book could be downloaded, how to organize all the permissions and programs needed. ‘I am the de facto technical support,’ he grumbles. How much easier it would be if, as Amazon no doubt intends, there was only one reading device to worry about. Particularly if it’s probably already the most popular e-reader available for seriously committed readers. (Don’t start growling, iPad fans. I haven’t forgotten you.)

Until now, the Kindle and libraries haven’t seen eye to eye. The Kindle’s proprietary AZD publishing system will not run ebooks published as ePub files, the free and open e-book standard. Other devices don’t read Amazon’s special AZD files. OverDrive meanwhile has always distributed ebooks to libraries as ePub files, using Adobe formatting to set borrowing terms. So Kindle books were out in the cold. (If this all seems too technical, bear with me and just think of it like this: the Kindle won’t read non-Kindle books, and non-Kindle devices won’t read Kindle books. It’s just like trying to run Mac software on a PC, or vice versa.)

But with the new agreement, the whole Kindle library will be accessible. Are you worried, libraries, that your previous investment in non-Kindle ebooks might be wasted? You needn’t be: OverDrive assures you that existing arrangements will be honored and you won’t have to re-purchase books that you already hold.

So, this author is happy that his book can be borrowed; the library is happy that ebook lending will become so much easier – and therefore that libraries can keep up with the digital times; the borrower’s happy that the ebooks she wants will now be available. Everybody’s happy.

Aren’t we?

Let’s look closer at where the Kindle seems to be going in the longer term. A good starting-point is the announcement from OverDrive’s’ manager for content sales, Karen Estrovich:

Your library will not need to purchase any additional units to have Kindle compatibility. This will work for your existing copies and units.

A user will be able to browse for titles on any desktop or mobile operating system, check out a title with a library card, and then select Kindle as the delivery destination. The borrowed title will then be able to be enjoyed using any Kindle device and all of Amazon’s free Kindle Reading Apps.

So, she’s saying existing copies of library ebooks (published in an ePub version, remember) will work on a Kindle. Does this mean that the Kindle will soon be able to read ePub files? I suppose it’s a possibility. But I’d be very surprised. Why would Amazon want to help promote ePub when its own best interests are served by delivering books in its proprietary format? Much more likely is that a major conversion program is underway to get existing OverDrive-distributed titles available in the AZD format.

Estrovich’s assumption seems to be that the Kindle will quickly become the library’s e-reader of choice. I think she’s right, because the Kindle has three important competitive advantages:

  1. It’s easy to download and use. Most readers and writers aren’t especially technical, and librarians are tired of explaining.
  2. Amazon has spent years building its book catalog. Back in 2005, Tim O’Reilly in his landmark article ‘What is Web 2.0?‘ advised: “For competitive advantage, seek to own a unique, hard-to-recreate source of data.” That’s exactly what Amazon has done. Virtually any title will be available.
  3. The Kindle will cost next to nothing.

OK, perhaps I’m jumping the gun on Kindle pricing. True, there’s been web speculation that the reader will be free by Christmas, but Amazon have stated nothing of the sort. Yet all the indications are that further price reductions are in the offing. Already in the last 18 months, Kindle prices have halved, and there was another important announcement last week. Users in the States will be able to buy at a price as low as $114 if they’re prepared to accept advertising.

My view? The price slide won’t stop there … because Amazon, unlike Apple, is essentially a sales and marketing operation, not a hardware manufacturer. They make their money taking a cut on the sales of 900,000 books to a few million readers. But suppose they could drop the price of the hardware low enough so that, say, every school kid and college student carried their text-books on a Kindle? Suppose it became just as indispensable to us as a calculator? Suppose they do exactly what the manufacturers of ink-jet printers did, selling the hardware cheap and maximizing their profits on ink cartridges, selling to a captive market. Because of the strength of their catalogue, that’s exactly what Amazon could do. And their competitors would be left floundering.

If that’s the plan, the libraries initiative makes absolute sense. It’s not the sales of hardware to the libraries that Amazon are interested in. It’s another step towards establishing the Kindle and the Amazon brand as the only viable e-reader in the market. To create an unassailable monopoly.

But of course the Kindle won’t eliminate the competition, you say, you technistas. How could it, when The iPad is packed full of features, offering so much more than the Kindle?

If you were around at the end of the 80s, maybe you’ll remember those feature-full, multimedia-capable home computers, the Commodore Amiga and the Atari ST. Alongside them the clunky IBM PC, with only 16 colors and a few beeps – fine for business applications, but also trying to push into the home market with pricing at less than $1000. I remember attending a conference of leading British leisure software publishers as late as 1990 and debating: Was the PC a serious contender? The answer was a resounding ‘No’.

Yet a couple of years later, the PC was almost the only show in town. Not the IBM model though. Manufacturers in the Far East managed to reverse-engineer the machine and flooded the market with cheap clones, with prices at or below the cost of the best home computers. The combination of keen pricing and a wide, versatile software range – including proven business and productivity applications as well as games – made the PC clone the perfect family computer.

What happened back then seems to be characteristic of emerging technologies. In the early days a number of manufacturers struggle for pre-eminence, each of them with a slightly different system and standards. Before the PC clones, there were at least half a dozen serious contenders for home computer leadership, all with their own operating systems and their own software. But eventually a point is reached where one of them wins out, and a single standard emerges. It happened with home computers. It happened with video – when JVC’s competitively-priced VHS machines eventually triumphed over Sony’s technically superior but more expensive, Betamax. And I think it’s about to happen with e-readers.

I’m not saying that the iPad isn’t a wonderful machine, or that its success will be short-lived. It offers tremendous potential for so many different activities, which users love. But if we’re talking specifically about the world of digital books, it’s the Kindle which seems poised to assert its supremacy and consolidate the market.

Which will make a lot of people happy.

And which fills me with concern.

Next time, I’ll explain my concerns, drawing on my experience as an independent software publisher working with another company that built a monopoly – Microsoft.

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“My impression of kindle … is that most readers have a very fast cycle of Read it. Love it (hopefully). Forget it.

The one-click buying is very instant gratification. Unless you’re a prolific writer of formulaic genre books, turning out 2 or 3 a year, I don’t see much opportunity for building up a readership. Unless you are constantly on the forums you will quickly be forgotten.”

So said fellow lit fic author, Ali Cooper, on a Facebook thread a couple of days back, sparking a stream of comments from other writers. Many of them saw this as the fatal flaw in digital publishing. The ebook is a fad. Most serious readers will turn back to print for their serious reads.

People probably said the same when the motor car was invented. Just think of the inconvenience. Someone walking in front of you waving a red flag. And besides, our roads aren’t wide enough for them. Noisy smelly things too. It won’t be long before everyone goes back to the horse.

Like it or not, digital is here to stay. It doesn’t mean the death of the print book. People will always love them, just as they love horses. But while we may still stroke real books and allow them to nuzzle up to us, I suspect most of us won’t actually own one.

The truth is that we always adapt to new media – and quickly. New roads are constructed, pot-holes covered over, speed-limits put in place, pedestrian crossings and traffic-lights invented.

And our lifestyle evolves too. Car ownership made society more mobile. We moved away from friends and family, and started commuting to our jobs, miles away. Homes became a commodity and a housing market emerged, as the pace of our vehicle-driven job-hopping increased. Suppliers became national instead of local. Even our towns and cities shifted, as malls clustered around available parking space for the delivery trucks and shoppers.

Is life better? Debatable. Are our behaviors different? Undeniably. Was change inevitable? Irresistibly.

I’m pretty much in agreement with Ali. Yes, Kindle readers – and all digital readers – do tend to read, love, forget. And there’s a reason. Our reading behaviors are changing in response to the new media. Mine are anyway.

Let me borrow an image from Seth Godin: the purple cow. Godin says that if you’re in a herd of cows, people won’t remember you unless you’re different. Purple. But let’s develop his analogy. Imagine you’re in a herd of a million cows – and there’s a green cow too, and a blue cow, and a polka-dot pink cow, and several varieties of stripy red. The other cows don’t say Moo! – they say Me! – and they’re all trying to push to the front.

Here’s how it is for readers. I remember seeing a funny cow last time I came this way … purple, I think it was. Can’t see it now though. Maybe over there. Ah, there’s a pink one. Look, that one’s cute …. OK, kids, time to get moving.

That’s how we read, most of us, much of the time. Scan. Stop. Sample. Maybe Like. Move on. It’s how we use Twitter and Facebook. It’s how we read blogs. It’s not hard to find the evidence. As I write, one of my posts, One of our Tweeps is Missing, has attracted 143 visits today, largely as a result of a Facebook link from Ommwriter, which was featured in the post. On the face of it, a success. Until I look more closely. Google Analytics reveals that only 10 visitors spent more than a minute on the page, and 80% of them flashed past in less than 10 seconds.

But what about the readers who do engage, the ones who take the time to read and absorb and then open other pages? Or in Ali’s case, the dozens of people who cared enough about her excellent first novel, The Girl On The Swing, to write reviews. Now that she’s just published her second, Cave, where are they? They’ve probably not forgotten her: it’s just that right now they’re all tied up with the stripy cows.

So, what does the forward-thinking, market-oriented, technically-adept purple cow do? Figures out the media. Fits herself with a GPS tag, and hands out scanners to fans.

Or something like that.

Again I think Ali gets it right: it’s all about being prolific. She suggests that writing two or three books a year or pounding the Kindle boards will keep you in the public view enough to build up a following. Like Barbara Cartland, who published 723 books … averaging 20 books a year from the age of 77 to 97 … and sold over a billion books! Probably having a few royal connections didn’t do her any harm either. (Most of us prefer to keep that sort of thing quiet.)

Now I couldn’t possibly hammer out a novel a fortnight, but I can still learn something from Ms Cartland. I’ve been blogging for the last 20 days, putting on a live creative writing gig most days. It’s keeping me in front of my readers, and showing them how I write. I’m not sure I’ll have the energy to keep it up too much longer: I’m not a spontaneous writer, and coming up with the story-line and writing with as much care as I’d take in a novel often expands out into an all-day job. But I could, relatively easily, write a 20-30 minute short story every couple of weeks.

How would the short story help? Well, I have good evidence that in our changed reader market, the demand for short stories is strong. A year ago, as a trial, I published three free shorts on Smashwords under my Rapscallion imprint – two from Suki Michelle and one from me. Without any effort at all, we’ve had 2500 downloads. You might argue that the majority of our readers have been greaders – they took the stories and never read them – and you’d probably be right. But it only takes one or two reviews like the wonderful, thoughtful piece from eCapris yesterday to start showing the discriminating reader that we mean business. That we’re trying to raise the bar.

In our mobile world, and with the reading tools we have in our pockets, the 30-minute read is likely to become ever more important. Commuting. The lunch-break. Between classes. In the waiting-room. The moments we snatch in our busy day. The free short story and smart essay fit perfectly into this window. And if the reader learns to love a writer at lunchtime, she may end up with his novel in bed that night.

Of course other social marketing tools will continue to be important, not least the Kindle message-boards. But while my comments there may show people who I am as a person, my short stories show who I am as a writer. That seems important.

And there’s one more thing. Remember the cow’s GPS tag? Here’s my version. When readers sign up as members for my blog, my (still-to-be-launched-but-coming-soon) Associate scheme will allow them an email notification option every time a new short story is released. This purple writer means to stay found.

Am I right about changes to our reading behavior? Has the way you read changed in the digital age?

Related posts – both written a year ago:

12 Reasons Why Printed Books Will Survive
With A Little Help From My Friends
Seth Godin’s now saying that purple cows need to be in reinventable fields. Me, I’ll stick with the GPS tag.

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- Hut-THREE!

Before the word died I was across the line of scrimmage, neatly dodging my marker, heading for the line. Faster. Break. Shoulder down and cut inside. Now turn! Keep your eye on the ball. Let it come to you. Perfect pass. Now go. Run till your lungs are bursting .. TOUCHDOWN!!

And in that vast arena the only voice I could hear was my father’s, shouting:

- That’s it son! Show’em what you can do!

It was the only voice because he was the only spectator. Him and Lombardi, our faithful old dog.

It was the best present I’d ever had. A brand new writing-kit, helmet, pants, jersey with my own special number – ISBN 978-1-4523-3709-8 – but more than that, the chance to play at Kindlestick Park, home to 5 million fans. This was my chance to make it into the Big League.

As the day I’d always dreamed of drew ever closer, I was the envy of all my friends. Woo-hoo, you made it, you really made it. Gee, I really wish I could be there. I prepared a press-pack, posed for publicity shots – the all-American hero. Yes, I knew it was a lie, but somehow all-British didn’t really work; surely I could be a virtual American, couldn’t I?

But now, as I sat in the locker-room before my big game, I had my first misgivings. Sure, I was just happy to be there and on the team – except there was no team. Plenty of other players, but each one of us scheduled for our five minutes of glory out there alone on the field. Imaginary glory, an imaginary game, imaginary supporters. Except for my dad and Lombardi.

I ran. I dazzled. I scored. I wept.

My father patted me on the helmet.

- Never mind, son. If only the scouts had been here. With a performance like that, you could have been a contender.

And then, for the first – and last – time, Lombardi spoke:

- The achievements of an organization are the results of the combined effort of each individual.

At the time, it didn’t seem to make any sense. But somehow, I couldn’t shake those words out of my head.

I was out there on the practice field with a few of my friends. Back to earth. We were choosing sides for the game, and it was my turn to be captain. Who would I pick first? Suki Michelle. There was a writer I truly admired. A player who hid behind her characters so you’d hardly know she was there, but then when she came running at you, boy, she packed a punch. Like with her short story, Daddy’s Machine: the first time I read it, I didn’t know quite what had hit me.

So who next?

Maybe it was because Lombardi was sitting there, tongue lolling, head cocked, his eyes bright and staring at me – was that a wink? Suddenly I realized exactly what he’d meant. If we were going to win big-time, it wasn’t just about finding the best players. I needed to build an organization. People working together.

Who next? David Baboulene. Player-coach. David’s a strategist, a student of the game, and he teaches his distilled knowledge in The Science of Story. But like me, he’s a performer too, blogging live on how he’s turning a 25-word synopsis into a film within six months. (We still need to teach David a bit about the American game – he thinks he’s Georgie Best, and insists on kicking the ball every time he receives a pass.)

And then? Well if we were going to find talented players, then we needed scouts. First up, I chose eCapris, who reviews ‘ebooks that are shorter than usual’. That’s smart. With so many writers to choose from, it makes sense to spend an hour or so with them and see how they perform. If they were rated by eC, then I was ready to take a closer look.

Next? Cheer-leaders and supporters. Now I know supporters usually choose the team, not the other way round. But there were a couple who’d been particularly loyal, reading everything that came their way. I wanted Niki and Stuart on my side. And I wanted them to know that their efforts to support the team and spread the word were as important as anything else we did.

And now my mind was racing. It wasn’t enough to be a single team. We needed to play in a league. To associate with other teams who had great players too. Teams like 40kBooks perhaps, producing ‘smart books for smart people’. Was I thinking right, Lombardi?

I glanced across at the old dog. He nodded.

# # #



Today’s featured short-story comes from Suki Michelle. A native of Chicago, Suki’s one of the most versatile and exciting writers I’ve met. You’ll find Daddy’s Machine free at Smashwords. It’s a disturbing story about the consequences of intelligence without understanding, and knowledge without wisdom.

If you enjoy this sample, then head on over to her Facebook page for The Apocalypse Gene, something completely different, as is the way with Suki. It’s a novel co-written with partner Carlyle Clarke that ‘breaks convention, combining the magic of urban fantasy with the swagger of near-future cyberpunk’, scheduled for publication in the fall by Parker Publishing Inc.

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On a more serious note today, I’m going to introduce a new scheme – Author Associates, intended as a model to strengthen the relationship between writers and enthusiastic readers. I want to look again at Andy Woodworth’s eBook Reader’s Bill of Rights, and suggest how we could give our readers real ownership of the eBooks they buy (which Amazon denies at the moment). And I want to show why Smashwords is one of the indie writer’s most important tools.

Expensive Tastes

First, let’s recap. In my last post, I explained (well, narrated really) why I’m increasing the price of my e-novel – to $5.95 in the US and £3.75 in the UK (plus all the various delivery charges and taxes that eBooks so unfairly attract). The reason was to change reader expectations. At $0.99, the expectation is probably low, and I may be damaging my book’s prospects in two ways: first by not attracting the right kind of reader; and second, by attracting the wrong kind of reader.

‘Right’ and ‘wrong’ is not a value judgement – it’s not the same as saying ‘good’ and ‘bad’. In the book market, there’s plenty of room for both fast-food and fine-dining. Both have their place. But you’d better be sure that if your customers are expecting McDonalds, you don’t offer soft candlelight, an expensive wine-list, discreet table-side service. Or vice versa. You’ll just get them confused – and probably unhappy.

What sort of customers do I want? I’m looking for discriminating readers – people who’ll come to the table with high expectations. They want a good yarn told with craftsmanship, artistry, polish. By increasing the recommended retail price, I hope I’ll be able to find them.

The Value of Sharing

Yet in earlier posts, I’ve often promoted the importance of sharing and the value of free. Not long ago, I wrote:

‘If I look at the books and the authors I love best, almost without exception I started reading because of the recommendation of a teacher or reviewer I respected, or a friend or a family member. In many cases, I was a borrower, then a convert, then a purchaser.’

Look at the copyright notice on The Lebanese Troubles and you’ll see that I’ve encouraged readers to share the book with friends and family, instead of insisting (as most eBooks do) that each reader must purchase a separate copy. It’s not because I don’t need the money: like most writers, I need to make enough to support my habit. But I’m taking the long-term view.

Will readers really recommend? If my work’s good enough, I believe they will. Our libraries and music collections define us: they show our friends who we really are. That’s why Goodreads is so popular. And if we spot a new talent, so much the better: we can claim credit for being one of the first to notice. Yes, people do talk when they find a writer or a musician they really enjoy.

So What’s The Pitch?

Here goes our schizophrenic writer again, raising the price on the one hand while advocating sharing on the other. How can this make sense?

Like this.

The recommended retail price sends my value signal to the market – and that’s where the price will settle in the long run. But at this point in my writing career, volume sales are far less important than winning the support of key ‘influencers’ – people who care enough about my writing project to become participants themselves. I need readers to post thoughtful reviews on the key reader sites – Amazon (US and UK), Smashwords, Nook, Goodreads. I need them to recommend my work to friends. And not least, I need direct feedback.

Where am I going to find these people? Right here, on this blog, if I use it properly. By investing the same amount of creative energy and care into the blog as I would into a novel, it becomes an interactive showcase for my writing. I hear some writers complaining that blogging takes time away from their real writing. For me, this is real writing, and it’s the place where I can interact best with my readers – putting on a series of live gigs. If you enjoy the gig enough, chances are that you may start buying the published material … and hopefully you’ll tell your friends too, so they can catch up with the next performance.

The Author Associates Scheme

It’s because this core group of influencers is critical to my success that I’m launching my new scheme. This is how Author Associates works.

If you enjoy the blog, or already have a copy of ‘The Lebanese Troubles’, you are invited to register. Then, as an associate, you may:

1. Purchase your own copy of ‘The Lebanese Troubles’ for just $1.99, via a discount coupon that will allow the eBook to be read in any format. This offer will expire after 200 coupons have been issued.

2. Apply for a batch of 5 gift coupons, allowing friends and family to get the eBook free of charge on your recommendation.

3. Apply for up to 20 discount coupons, allowing members of your reading-group to purchase the eBook at half-price.

4. Register your TLT purchase. Then, if you have purchased for one e-reader, you will be able to view the eBook in any format. You will also be entitled to a free replacement copy, should your original copy become inaccessible, for whatever reason.

5. View and comment on draft chapters of my next novel, scheduled from August 2011 onwards.


Reader Rights and Redundancy Marketing

Before we look at implementation, let’s just pause for a moment on clause 4 – being able to view the book in any e-reader format, and getting a free replacement copy if your original copy is lost or broken. My thinking here has been greatly influenced (again!) by Andy Woodworth’s e-Book Reader’s Bill of Rights. Here’s his complaint.

‘Digital Rights Management (DRM), like a tariff, acts as a mechanism to inhibit this free exchange of ideas, literature, and information. Likewise, the current licensing arrangements mean that readers never possess ultimate control over their own personal reading material. These are not acceptable conditions for eBooks.’


I wholeheartedly agree with Andy’s stand. In the digital age, equipment manufacturers and content providers have profited enormously from built-in redundancy. If you’re old enough, you’ll remember the Betamax/VHS divide in the early days of VTR. When VHS finally won out, my whole investment in Betamax videos was wasted: if I loved a film, I had to buy my Betamax version all over again to watch it on my new VHS machine. And then again when DVD swept in to replace video. And then again when I moved back from the Mid-East to the UK, only to find that my DVD player wouldn’t work with European disks, and that my new European player read my existing collection as a series of question-marks. It happens with printers as well. I’ve been using my trusty printer for years, but now they’ve stopped issuing the ink cartridges for that model. And how many times does Microsoft want me to buy their operating system? It’s just an operating system, for goodness sake! I don’t care!

We’re going the same way with eBooks, unfortunately. Yes, there’s apparently an industry-standard – ePub – and the ePub version is fine for the iPad and the Nook. But not on the Kindle. And if I publish via Amazon, using the .mobi standard, that’s fine for the Kindle, but not anything else. I worry about closed systems. I worry even more when I see, in the small print, that the purchase I thought I’d just made is only a license: the eBook doesn’t really belong to me, as a printed book does. If the only concern is to maximize sales and profitability – to sell the same product again and again as hardware is updated or replaced – then all this makes perfect sense. But for anyone who feels that the customer’s interests should come first, redundancy marketing is repugnant.

The good news is that – because I’ve taken the indie path to publishing – I can take a stand and offer my readers a much better deal. With a little help from Smashwords.

Smashwords To The Rescue

Smashwords is a very popular digital publishing platform, but I hear the occasional criticism from authors who say they never actually sell anything there; readers flock to Smashwords looking for free books, but when they want to buy, they go to Amazon. That may be true at present, but it’s a misunderstanding of the Smashwords mission. The site has been built by a writer for writers, and it’s a place where the writer’s interests always come first, where we can truly exercise our freedom to publish, price and market in the way we choose.

When I publish there, my eBook is automatically converted into 10 different formats. So no matter which e-reading device the reader prefers – Kindle, iPad, Nook, the Sony Reader, the PC or laptop, a mobile phone – one of the Smashwords versions is going to do the job (- not necessarily perfectly, but we’ll come to that another time).

The second huge Smashwords benefit is that it gives me complete control and authority over any discounts that I choose to offer. It gives me the flexibility to offer gift vouchers and discount coupons via Author Associates; better still, it has a reporting system that allows me to relate a coupon number to an individual associate, so that I can track coupons already used, and monitor the effectiveness of my scheme.

Getting Started As An Associate

There’s still work to be done to perfect the new scheme. Smashwords doesn’t tell me who’s purchased my books. Nor should they. I personally wouldn’t want to be pursued by every writer whose book I’d downloaded just to take a look-see. It’s important that Author Associates should be an opt-in scheme for readers who are genuinely enthusiastic, and that no-one should feel pressurized to participate. But that means I’ll need to build a special sign-up tool here on the blog. (Don’t be surprised if you see scaffolding here in the next few days.) I’m going to need a good database too, to keep on top of the interactions with associates. Luckily in another life, I’m a web/database designer – so I’ll be able to cope. No doubt there’ll be other teething problems…

But to get started, there’s nothing like starting. So if you’re interested in joining me as an Associate, and taking advantage of any or all the benefits of the scheme, just let me know right now in a brief comment, and I’ll get back to you by email with more details.

Related posts

Triple Filtrée – No Smooth Outcome. Positioning the novel – as a large potato, or a large beer?
Whose eBook – Yours, Mine or Amazon’s? Am I buying the eBook or just licensing it?
Go On! Lend My Book! – My original post on book-sharing – including a sample ‘sharing’ copyright notice.

Other References

The eBook Reader’s Bill of Rights: Andy Woodworth
Smashwords: sign-up page
Smashwords: my novel page

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Lendle-ing again

Well two-and-a-half cheers! eBook-sharing is back on the agenda again.

One day after stopping Lendle in its tracks, Amazon relented and they’re back in business again, with just a teensy bit of sync-ing goodness (‘useful but non-essential’ say Lendle triumphantly) removed. If only we could deal with all the world’s great crises so amicably!

And for indie publishers and writers, it’s an important victory too, because it leaves us the right to choose whether we want to share our books or not. If Lendle is to survive, so will Booklending.com, and both figure in my long-term marketing plan.


… With Reservations

But the news doesn’t quite get the full three cheers.

First there was a thumbs down from Shiori, the Japanese student who’s been living with us for several months now. I used ‘Lendle’ for a few harmless pronunciation exercises. Sadly, she now hates the word, and says the thing would never catch on in Japan anyway, with a name like that.

Not that she needs to worry, not yet anyway. Because when I started the sign-up process with Lendle, this was the Welcome I got:

Please note that Lendle is currently only available in the United States. We expect Amazon to allow book lending elsewhere soon.

Well, I’m a Brit, and the news wasn’t entirely a surprise. You know what we’re like, we’d be awful at returning books on time – though perhaps not as bad as your George Washington who, I hear, had a book out on loan from 1789 until last year – and then got off without paying the $300,000 late fee.

But the Japanese, the Germans, the Swedes … surely you could have trusted them!?

My guess is that Amazon will want to install a GPS book-sniffing device inside each eBook before introducing sharing outside the US, so that recalcitrant foreign libracriminals can be hunted down. Whether the expiry of the Patriot Act at the end of May will have any impact is hard to say.

But at least the principle seems now to have been accepted – that writers should have the choice whether to offer their books for sharing or not.


With big reservations

Of course, there will still be writers who think that Amazon’s change-of-heart will open the door to unspeakable evils, and this view has been eloquently expressed by Steven Lewis on the Kindle Writers blog. In an open letter to Jeff Croft, co-founder of Lendle, he writes:

Maybe I don’t have Mr Croft’s vision thing. Have I even understood your business correctly? (It is a business, right?) After all, as a publisher, I have what Mr Croft calls an old school business model, that’s the one where I expect to be paid for my work.

Perhaps you agree with Steven. That’s fine. If so then you don’t need to offer up your books for sharing. Everyone should have the right to opt out too. But before you come to a decision about it, take a look at the comments following Steven’s post. As well as a response from Croft, you’ll find other writers making a cogent case for participating in a book-sharing scheme – because they’re convinced it will increase both readers AND income.


Getting started with sharing

We’ll let the argument rage over there. Assuming you have made the decision to be a book-sharer, where do you go from there?

The starting-point is your copyright notice – and I was delighted today to get a ringing endorsement for the wording I’ve proposed from none other than Andy Woodworth, the co-sponsor of the eBook User’s Bill of Rights. So you could share this too.

Treat this ebook as you would a printed book. If you enjoy it and want to share it with friends and family – as we hope you will – then please do so. The best support you can give is by helping to spread the word about a (publisher’s) author or book. All we ask is that you respect the author’s right to make a living from his art: so please do not re-distribute this book in any format for commercial purposes, or modify the content in any way.

But that’s only the start. Just because I allow people to share my book, it doesn’t follow that anyone will want to do so. There are 130 million other books published (according to Google, whose plans to scan all of them came to a crashing halt yesterday at the end of a long-running law-suit). Over 18 million WordPress blogs – and probably as many more that are not WordPress). 200 million Twitter users sending 1 billion tweets a week, as Twitter celebrates its 5th birthday today. How has your book got a chance unless it’s either extraordinarily good – and even then maybe not – or extraordinarily bad?

That’s where we’ll start next time – with a look at how to create passionate early adopters, those who will help to launch your book out into the world.


Sources

References::

Related posts – Writers without Borders:


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lendle

About 15 minutes after my last post, recommending that we writers should pro-actively encourage lending, news started circulating that Amazon had forced Lendle to close down.

To be honest, I didn’t know of Lendle – it was after all only 6 weeks old. But I’m learning now that many thousands of book-lovers were already signed up, lending and borrowing their Kindle books just like those who use the service I described yesterday, Booklending.com.

Before I go further, let me make it clear that these sites were NOT latter-day Kazoos, designed to encourage indiscriminate copying of an artist’s work. The borrowing process was carefully circumscribed, using the API that Amazon itself introduced at the turn of the year: a single purchaser could lend each book properly purchased once only, and the book would be automatically returned to the purchaser after 14 days.

Why should I – as a writer – be keen to encourage this? Doesn’t it deprive me of sales? Absolutely not, if I take the long-term view. If I look at the books and the authors I love best, almost without exception I started reading because of the recommendation of a teacher or reviewer I respected, or a friend or a family member. In many cases, I was a borrower, then a convert, then a purchaser.

Seth Godin, social media’s poster-child, understands this. His latest scheme, The Domino Project, seeks new ways to spread ideas – through books – quickly. Godin is frustrated that while a tweet or a blog-post may gain exposure a thousand times in a few minutes, the book – ‘still an ideal tool for the hand-to-hand spreading of important ideas’ – is held back by slow publishers, inflexible and ill-considered pricing, and antiquated distribution.

Godin’s solution? His latest book, Poke the Box, was first released for $1 to early adopters, people who were sure to spread the word. Now officially released, the book is priced at $4.99 but readers who love it and want to share it with their friends or colleagues can get a special price for a 5-pack or a 52-pack of books – buy 14 and get 38 for free. Echoing Tim O’Reilly, Godin says:

Our enemy is not piracy; our enemy is not our best readers not paying for it; our enemy is obscurity.

Sharing then, borrowing, lending. All to spread ideas, to get people listening. And who are the co-sponsors of The Domino Project. Why, Amazon!

The same Amazon who yesterday told Lendle, in a no-reply email, that their website “does not serve the principal purpose of driving sales of products and services on the Amazon site.”

Search for #Lendle on Twitter and you’ll see, not anger, but sadness and resignation. Jeffrey Zeldman, (the inspiration behind the wonderful “A List Apart”), tweets:

“Sad to see Amazon shut down @jcroft’s lovely Lendle. Yesterday’s futurist is today’s future obstructor.”

Wasn’t it really inevitable that Amazon would yield to the publishers’ demands. Unlike Godin, publishers don’t peddle ideas; their bottom line is sales. And right now, immediate, short-term sales. Remember Amazon’s statement? They talked about their “principal purpose of driving sales of products and services”. So we know which camp they’re in. Not that I’m blaming them for trying to make money.

But there’s another issue. Here’s Jason Kincaid at TechCrunch:

It isn’t terribly surprising that Amazon is shutting Lendle down as it could conceivably lead to people buying fewer books, but it’s another reminder of the frustrations associated with DRM-laden content — you may have just paid $10 for a novel, but you don’t really own it.

Here we come to the real point: who owns our ebooks?

When I chose to be an independent author, I did so because I wanted to retain control over every aspect of my book’s publication. The cover, the pricing, the line-spacing, the distribution method, the relationship with my readers. Everything. Perhaps I would make mistakes along the way, but if I did, they would be mine too. Perhaps you’ll think me arrogant, but I’m not saying I won’t listen to advice, or ask for help, or listen to criticism. It’s just the same as being an employer, not an employee. If I get it right, I may win; if I don’t, I’ll fail.

I’m not saying either that any other writer has to make the same decisions as me. Some will want to encourage book-sharing; others may completely disagree with me. But that’s their choice. The point is, we have a choice.

One of the choices I’ve made is to allow my readers to share with other readers. I’m giving them the right to OWN the books they buy from me, with all the rights that ownership confers.

As I write, there’s still no sign that Amazon will try to snuff out Booklending.com too. Early days – I sincerely hope not. But if that were to happen, it’s not the end of the story. Seth Godin has shown us that we can still poke the box: if we want to allow our readers to share, we just need to use our imagination.

And there’s something else. Technology is inevitable. So we might as well embrace it.

24 hours after this article, Lendle was reinstated by Amazon and the service is now fully restored (- see my post “We’re Lendle-ing again – but maybe not in Japan“). However, the points I made in this post about ownership are still valid … so I’ll leave the post here.

References
The official announcement from Lendle
Seth Godin talking about The Domino Project at The Kindle Chronicles. (Find the audio clip below the fold, just above comments, and start listening at 20:00.)
Godin’s Poke The Box
Techcrunch: Amazon Gives Kindle Book-Swapping Service Lendle The Axe
A List Apart
Booklending.com – still operating – and waiting for you to share The Lebanese Troubles!


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Limited edition potato

‘Worth more than my novel?’
Answers are not required in ‘Comments’

A year ago, as I was getting ready to publish my first novel, I set myself a target. If I was going to be a real writer, then I had to be able to make a proper living through writing. So how have I done so far?

In English English: ‘Not quite as well as I might have done.”

In any other language: “Total wipeout”.

Smashwords: Sold – 121. Earnings – $65.35
Amazon – US: Sold – 33. Earnings – $29.66
Amazon – UK: Sold – 3. Earnings – £0.78

So that’s 157 copies and around $96 earned for the year. Call me cautious, but somehow I don’t think I’ll be able to give up the day job just yet. I’ll need to do better: about 500 times better. Excluding taxation.

So one solution could be to increase the price by a factor of 500. ‘That will be $495, sir. Thank you.’ You know, I have a funny feeling that might just work. I could make it a limited edition, probably grab a few headlines for the most expensive book in the world, and I bet I’d get a few takers.

But that’s not what I’m going to do. I’m going to leave the price exactly where it has been for most of the year – $0.99 or £0.74 (+VAT). The price of a large potato.

Is that what my novel’s worth? I guess it depends how hungry you are. A potato’s certainly more nutritious. It fills a spot. Even if 157 people seem to have opted for my book instead.

Actually, that’s not quite true. The vast majority of my Smashwords ‘sales’ have come when I’ve offered a free copy as part of a promotion – there were 70 just last week during Read An Ebook Week. So these readers probably didn’t have to sacrifice their daily potato. And I suspect that some – maybe most – will be book-hoarders, accumulating books just in case they need them some rainy day. They’ll probably never read mine.

This is why there’s huge debate about what an ebook price ought to be. My Facebook friend and fellow-Brit-lit-author, Ali M Cooper, fulminated recently against price-cutting:

My UK kindle sales continue to drop as the market is flooded by under £1 ‘bargains’ as authors try to undercut each other … My personal guideline is that if I don’t think a full length novel is worth the price of a pint of beer then I shouldn’t be publishing it.

Several other writers agreed with Ali that price-cutting writers should take account of the ‘long-term perceived value of books’ and encouraged a firm stand on pricing. Selling at a low price implied a lack of confidence in your own book, they said.

But then there was another point of view expressed by Carolyn McCray, founder of the Indie Book Collective, in a post this week on understanding the Amazon book-page. You need to get at least 5 – 10 reviews, she said, and fill the ‘Customers-Who-Bought-This-Item-Also-Bought‘ bar. Her advice is:

Price your book at 99 cents (the lowest allowed by Amazon) and drive as much traffic as you can during your ‘soft’ launch window. Once you have the bar filled you can re-price your book.

There’s my problem. My amazon.com page has fantastic reviews – but only three of them. And the books other people bought with mine? A book on Lebanese cuisine, three books on quantum physics and .. oh yes, this is bound to bring the customers flooding in – The Grand Jihad: How Islam and the Left Sabotage America. Unfortunately, Amazon doesn’t allow me to re-design my ‘associated books’ bar. I’ll just have to wait until some future customer chooses better bedfellows.

And as for my UK Amazon page. No reviews. No book-links. Nada.

So you see, I’ve got a way to go to establish any kind of credibility. Pricing is just one way I can persuade people to take a peek, maybe download the sample.

Free is probably not the best way – not for novels anyway, although there may be a case for free short stories to introduce people to your work.

But working at the price of least resistance does seem sensible, at least until my reputation begins to grow outside my immediate circle of friends and acquaintances. Perhaps that time will come with The Lebanese Troubles. Perhaps it will be the next novel. Or the third.

If it was just about pricing it would be easy. Unfortunately, it isn’t. A year on, I’m still learning about how to position and present my book, and this week I’ve been busy updating my promotional pages, and even the book content. You may have noticed changes in this blog too – all designed to make it easier for the potential reader to say ‘Yes’, and inspired largely by Carolyn McCray’s article.

There’s another important requirement. Hard work. Talking to your friends and supporters constantly, not necessarily beating your author-drum all the time, but just communicating. Let me return to Ali Cooper. I don’t know how she’d describe her last 12 months, but I’d call it a success.

Ali published her first novel, The Girl on the Swing around 12 months ago, at about the same time as me. It’s a beautifully-controlled, tightly written psycho-drama, the sort of novel I enjoy reading (especially since it follows in the Hardy/Fowles tradition of featuring Lyme Regis). But since Ali’s book is entirely devoid of vampires, cops and wizards … and is not priced at less than a dollar … it’s pretty unlikely to knock Amanda Hocking or J.A.Konrath from their perch at the top of the indie popularity list.

Carefully, steadily, Ali has nurtured her readership, maintaining the writer contacts she built while developing the novel, making new friends (like me) through the various Kindle boards, maintaining a daily presence through Facebook. In all of this, Ali has been much more consistent than me, and now her hard work is really beginning to pay off. Just look at the reviews she’s accumulated. From results she’s mentioned publicly over the past couple of months, I should think that she has a very real chance of achieving my target, self-sufficiency through writing, as she releases her next novel, Cave, at Easter. And from a potato’s-eye view, that’s inspiring!

Useful links:
Ali Cooper: The Girl on a Swing, Amazon USAmazon UK

Carolyn McCray: Best Practices For Amazon Ebook Sales

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