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Just emerging

2010

A year ago, I wrote that April 3rd 2010 would be remembered as “the most important day in 570 years”.

Do you remember that day? The excitement and expectation as the iPad finally hit the stores after months of rumor? Of course by April 3rd 2011 no self-respecting technista would be seen dead with an iPad. Now it’s all about the iPad2 – ‘thinner, lighter, faster’, all manner of temptation to succumb to the Apple again.

But I wasn’t writing about the product. What happened that day was a turning-point in history – a watershed. The ebook had been rapidly emerging for a couple of years, but the iPad somehow legitimized digital publishing. It was the new cool. Bless my soul and whiskers, even Twitter millionaire Steven Fry was promoting the virtues of e-reading on this ‘game-changing’ new product. It was cooler than anything since …

1440

The last game-changer in the history of text – Gutenberg’s invention of the printing-press. No longer would the monk labor in his drafty cell, painstakingly hand-crafting the illuminated manuscript (“How I love the smell of vellum.”). Now a book (“Call THAT a book?”) could be produced in a matter of hours – thinner, lighter and faster than ever before. For the first time, books passed out of the hands of the Church into the homes of ordinary people (“How will standards be maintained if there are no gatekeepers?”). A social and cultural revolution was underway.

What changed? As literacy spread, learning was increasingly secularized. Books started to appear in the vernacular instead of the language of Christendom, Latin. There’s a strong case to be made that print was directly responsible for the Reformation, the Renaissance. The reliance on oral tradition died. Arguably, print brought about the growth of organizations and centralized businesses, created modern urban society. But of one thing there’s no doubt. Print created a market of private readers. And to satisfy this market, a new art-form emerged: the novel.

Fast forward

To today, a year after a new text revolution. What’s changed? Perhaps it’s not so much change as acceleration. Writing has been democratized: we write almost as much as we talk – some of us more so. A year ago, we sent 50 million tweets a day; today it’s 140 million. In the same time the number of WordPress blogs has increased from 10.5 million to 18 million. The number of books published on Smashwords has passed 40,000, with 5000 new titles added per month.

Those are the figures, but what’s the impact? We’re beginning to recognize the vernacular: this week OMG and LOL were added to the OED. (If OED is a new one to you, don’t worry – you really don’t need it for most texts.) We’re decentralizing: who needs to be in an office when you can message anyone on your mobile? The prophet of our electronic age, Marshall McLuhan foresaw this 50 years ago when he wrote of our return to the village – but now ‘the global village’.

But most tellingly, the events of the last few weeks in the Middle East are directly the product of the text revolution. I remember sitting on a beach in one of the Arab Gulf states 35 years ago, and asking how long their comfortably feudal systems could survive in a modern world. The answer was 35 years. After all those years of quiescence, the ruled have erupted against the rulers. And what’s driven their revolution – not the cause but the mechanism? Text messages, Facebook, Twitter.

Weren’t you supposed to be talking about the novel?

I’m coming to that.

So authors are publishing 5000 new books a month on Smashwords. On Amazon it’s probably more … plus of course all the previously published books re-released there. In the digital world, publishers realize, books never need go out of print. (Watch for proposals to change the copyright law.)

But almost without exception, books are still written first for print, then converted to a digital format. The iPad in particular perpetuates the illusion that we’re still reading a printed book, with a display that simulates a page turn. How long will it be before we start seeing books written to take advantage of the new medium? How long before an e-novel emerges, as radically different from the current literary form as the novel was from its predecessors?

Probably a long time. After all, it was 200 years or more after the printing press that novels in English began to take off with the work of Bunyan, Defoe, Richardson, Fielding.

Our friend Stephen Fry, it’s true, has already had a stab at it. In September last year The Fry Chronicles, a memoir, was published simultaneously in hardback, as an eBook and as an iPhone app. And it’s genuinely innovative: the app allows readers to skip through the book using color-coded categories to focus on different people and subjects.

But most writers have carried on as before, conceiving the novel as a print object, thinking in terms of the number of print pages, maintaining a print layout, telling the story as they would a print story.

Then this week, for the first time, I heard the faintest whispers that change is in the air.

First on an Amazon thread – that old chestnut, ‘What is literary fiction?’ In a fascinating series of posts, Stefano Boscutti claims to be working on stories that can change in reaction to a reader’s physiological responses – but admits that it’s ‘a stupid, crazy, ridiculously daunting project’. Maybe. But it will happen one day, to be sure. Then Stefano touches on something of particular interest to me, because it’s exactly what I’ve tried to do in my novel, The Lebanese Troubles:

I’m pushing for a hybrid of screenplay and prose to make my stories “read” better on screens. Increasingly the screen is how we consume text.

Then just this morning, I was followed on Twitter by 40kBooks.com – and their site was a real find. ‘Smart content for smart people’ was the message I got from their home page. And I have to say that these folks have a smart marketing strategy. They’re thinking about where their smart readers read, and how. It may be hard to get time to curl up with a novel, but there are times in the day when you’re waiting, maybe commuting, maybe taking a lunch break, and your mobile phone is already with you. So what kind of material are they publishing? Novellas, from both top and up-and-coming European and American writers. Essays, from leading thinkers. The sort of content that will keep the reader fully absorbed for around an hour. Because ‘short is more’ they say. That’s thinking outside the book.

And then, right there on the home page, two sentences that expressed my thoughts perfectly, from an essay by Thierry Crouzet:

We know today how to translate books from paper to the e-world. It is now time to learn how to write books which could not have been written on paper.

Whisperings perhaps, but the game really is changing. The e-novel is being conceived.

* * *

If you’re a novelist who thinks screen rather than paper, please check in here, with a comment. We could have fun exploring ideas together.

The discussion continues in ‘e-Novel: explorations in writing and reading‘, with discussion on the changing relationship between writer and readers, and a live e-Novel exercise.


References

The most important day in 570 years – my original post
MediaDigest – Twitter figures
ReadWriteWeb – WordPress figures
Smashword figures – see post for March 25.
Wired.co.uk – new entries in the OED
Stephen Fry‘s blog
Stefano Boscutti‘s website
The 40kBooks website
Thierry Crouzet on 40kBooks.com

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Limited edition potato

‘Worth more than my novel?’
Answers are not required in ‘Comments’

A year ago, as I was getting ready to publish my first novel, I set myself a target. If I was going to be a real writer, then I had to be able to make a proper living through writing. So how have I done so far?

In English English: ‘Not quite as well as I might have done.”

In any other language: “Total wipeout”.

Smashwords: Sold – 121. Earnings – $65.35
Amazon – US: Sold – 33. Earnings – $29.66
Amazon – UK: Sold – 3. Earnings – £0.78

So that’s 157 copies and around $96 earned for the year. Call me cautious, but somehow I don’t think I’ll be able to give up the day job just yet. I’ll need to do better: about 500 times better. Excluding taxation.

So one solution could be to increase the price by a factor of 500. ‘That will be $495, sir. Thank you.’ You know, I have a funny feeling that might just work. I could make it a limited edition, probably grab a few headlines for the most expensive book in the world, and I bet I’d get a few takers.

But that’s not what I’m going to do. I’m going to leave the price exactly where it has been for most of the year – $0.99 or £0.74 (+VAT). The price of a large potato.

Is that what my novel’s worth? I guess it depends how hungry you are. A potato’s certainly more nutritious. It fills a spot. Even if 157 people seem to have opted for my book instead.

Actually, that’s not quite true. The vast majority of my Smashwords ‘sales’ have come when I’ve offered a free copy as part of a promotion – there were 70 just last week during Read An Ebook Week. So these readers probably didn’t have to sacrifice their daily potato. And I suspect that some – maybe most – will be book-hoarders, accumulating books just in case they need them some rainy day. They’ll probably never read mine.

This is why there’s huge debate about what an ebook price ought to be. My Facebook friend and fellow-Brit-lit-author, Ali M Cooper, fulminated recently against price-cutting:

My UK kindle sales continue to drop as the market is flooded by under £1 ‘bargains’ as authors try to undercut each other … My personal guideline is that if I don’t think a full length novel is worth the price of a pint of beer then I shouldn’t be publishing it.

Several other writers agreed with Ali that price-cutting writers should take account of the ‘long-term perceived value of books’ and encouraged a firm stand on pricing. Selling at a low price implied a lack of confidence in your own book, they said.

But then there was another point of view expressed by Carolyn McCray, founder of the Indie Book Collective, in a post this week on understanding the Amazon book-page. You need to get at least 5 – 10 reviews, she said, and fill the ‘Customers-Who-Bought-This-Item-Also-Bought‘ bar. Her advice is:

Price your book at 99 cents (the lowest allowed by Amazon) and drive as much traffic as you can during your ‘soft’ launch window. Once you have the bar filled you can re-price your book.

There’s my problem. My amazon.com page has fantastic reviews – but only three of them. And the books other people bought with mine? A book on Lebanese cuisine, three books on quantum physics and .. oh yes, this is bound to bring the customers flooding in – The Grand Jihad: How Islam and the Left Sabotage America. Unfortunately, Amazon doesn’t allow me to re-design my ‘associated books’ bar. I’ll just have to wait until some future customer chooses better bedfellows.

And as for my UK Amazon page. No reviews. No book-links. Nada.

So you see, I’ve got a way to go to establish any kind of credibility. Pricing is just one way I can persuade people to take a peek, maybe download the sample.

Free is probably not the best way – not for novels anyway, although there may be a case for free short stories to introduce people to your work.

But working at the price of least resistance does seem sensible, at least until my reputation begins to grow outside my immediate circle of friends and acquaintances. Perhaps that time will come with The Lebanese Troubles. Perhaps it will be the next novel. Or the third.

If it was just about pricing it would be easy. Unfortunately, it isn’t. A year on, I’m still learning about how to position and present my book, and this week I’ve been busy updating my promotional pages, and even the book content. You may have noticed changes in this blog too – all designed to make it easier for the potential reader to say ‘Yes’, and inspired largely by Carolyn McCray’s article.

There’s another important requirement. Hard work. Talking to your friends and supporters constantly, not necessarily beating your author-drum all the time, but just communicating. Let me return to Ali Cooper. I don’t know how she’d describe her last 12 months, but I’d call it a success.

Ali published her first novel, The Girl on the Swing around 12 months ago, at about the same time as me. It’s a beautifully-controlled, tightly written psycho-drama, the sort of novel I enjoy reading (especially since it follows in the Hardy/Fowles tradition of featuring Lyme Regis). But since Ali’s book is entirely devoid of vampires, cops and wizards … and is not priced at less than a dollar … it’s pretty unlikely to knock Amanda Hocking or J.A.Konrath from their perch at the top of the indie popularity list.

Carefully, steadily, Ali has nurtured her readership, maintaining the writer contacts she built while developing the novel, making new friends (like me) through the various Kindle boards, maintaining a daily presence through Facebook. In all of this, Ali has been much more consistent than me, and now her hard work is really beginning to pay off. Just look at the reviews she’s accumulated. From results she’s mentioned publicly over the past couple of months, I should think that she has a very real chance of achieving my target, self-sufficiency through writing, as she releases her next novel, Cave, at Easter. And from a potato’s-eye view, that’s inspiring!

Useful links:
Ali Cooper: The Girl on a Swing, Amazon USAmazon UK

Carolyn McCray: Best Practices For Amazon Ebook Sales

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Laggan Cottage, Arran
The setting for Dreamwords

‘Stormbound and trapped in a desolate cottage with a beautiful stranger, an amnesiac boy discovers that he has been there before and that the ghosts haunting the place are there for him.’

That’s the trailer for Paul Story’s book, Dreamwords. And the cottage is real. Nestled beneath a 1000-foot hillside on the craggy Isle of Arran, off the west coast of Scotland, facing the mainland across an expanse of sea. Remote. A couple of miles from the nearest road, four miles from the nearest village. No electricity, no services, a lonely landmark for the island’s walkers.

We’ve talked before about innovation on this blog. How it’s the fiercely independent writers who are most likely to exploit the potential of new media and find new routes to market. And you may remember how in an early post, I described how Cambridge author, Pimbo, sold 80,000 books door-to-door a couple of decades back. Well, here’s an approach to book marketing that turns Pimbo’s story on its head. Instead of taking books to the readers, Paul Story takes his books to a place where readers come to him. Where? Not a bookshop. Not an airport. Not even Amazon -- well not the print version anyway. Where better than the cottage on the north-east coast of Arran where the novel takes place? Laggan Cottage -- one of the most desolate places in the British Isles.

Paul has pitched a tent alongside the cottage, lays out his books every morning, carefully protecting them from the elements, and that’s where he intends to stay for the next two months, till early July. So who will his readers be? Walkers, hikers -- because Laggan happens to be on one of the favourite trails for those exploring the island on foot. People who are likely to be enchanted by the rugged beauty of the island, already captivated by its legends. Dreamwords adds another legend. And on the trail, how can they not be fascinated to find a real live author living out in the wild, and stop to spend a few minutes talking?

But innovation doesn’t stop there. A hiker stops, talks to the writer, gets interested in the book, wants to take one. What then? Chances are the walker’s not carrying cash. A credit card transaction then? Laggan’s hardly the place. There’s a different way. Paul calls it the ‘Honesty Edition’. If someone wants to take a book, they don’t pay now but later, through the Dreamwords website. No sales record is kept. Paul relies entirely on the honesty of the customer. In today’s world that’s astonishingly, refreshingly different.

The writer has no illusions: ‘Of course there will be some who don’t pay, others who forget. But on the whole, I think most people will remember the experience of meeting me at Laggan. They’ll think of me not as some remote unapproachable novelist, but as a living, breathing, working (and sometimes shivering) writer. I hope most will actually read my book, and that some will love it. I’ve printed 10,000 books. If I stay in the minds and thoughts of 1,000 readers, and they’re looking out for the next book in the Dreamwords series, then I can count this adventure a success.’

Crazy? Some will think so. But I don’t. What Paul Story has realized is that when tens of thousands of other writers, now freed from the shackles of traditional publishing, are competing for reader attention, it’s not enough just to have a good book. You need a good story (- and a good surname doesn’t hurt either!) What he’s done, in classic marketing terms, is to identify his niche -- he knows who will love to read his book, and he’s thought very hard about how to reach them. More than that, he’s found a way to engage -- not with a 20-second encounter at a book-signing, but by creating an event where readers can interact with the writer one by one and in their own time.

It’s early in the walking season, and as I write, Britain has just had its coldest May night in fifteen years. Yesterday a conversation with interested walkers was interrupted by hail. It’s not going to be easy for Paul, but it’s an extraordinary example of commitment to writing and left-field marketing. Follow along with Paul on his Facebook page, join up, and cheer him along.

###

And now for something completely different -- and to put you in a Scottish mood -- here’s the story of Ewan McTeagle, a poet who took a more commercial approach to writing.

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In the next three posts I’ll be looking at reader engagement. This time I’ll look at how to measure engagement, and propose short-term targets in an Engagement Scoresheet. Next time, the topic will be how to build engagement. And in the third post, I’ll explain how I plan to convert engagement into sales.

To make a start, let’s see what Google Analytics can do for us in this 5-screen display.

 

Download (PDF, 77.45KB)

This display created with Google Docs and the WordPress plugin, Google Doc Embedder.
Another WordPress plugin, WP Google Analytics, helped me to connect the blog to Analytics in just a couple of minutes.




There’s much more that Google Analytics can do for you. For example you can find out which links have been clicked (although I can’t get this to play with WordPress at the moment); you can see how many times people have revisited; you can see which outbound links are the most popular. But which are the most important measurements for me?

Once again I need to go back to my objective. $18,000 net income per year is my target. Let’s suppose that my receipts are 50% of total sales revenues (and if I can improve on that percentage, that’ll be good). So I need to aim at $36,000 in sales revenue. That means I’ll have to find around 3000 engaged readers who are prepared to spend at least $12 a year on my creative output.

How do we define the number of engaged readers? I’m going to be measuring the number of people returning at least three times a week. I’ll be tracking also the number of visits per week where more than 3 pages were accessed, and where the time spent on site was more than 3 minutes.

I also want to measure how many people are actually reading the creative writing elements – at the moment how many people are reading the sample chapters of The Lebanese Troubles. And when they’ve started, do they continue? This after all, is the point of the whole marketing exercise. The key measurable here will be how many people have read at least 50% of the creative writing samples on the site – we’ll be aiming at 3000 by March 2011.

Am I expecting to get 3000 engaged readers for this site – A Real Writer? Absolutely not. I hope that fellow-writers will enjoy my experiments in literature, but I’ve identified other niche audiences for my work too – which I’ll talk about next time. I’ll be aiming for engagement with them too, but they’re unlikely to follow me here. There will be other sites, a Facebook fan page, Twitter – I’ll expand more on this as we go on. But for now, let’s look at a possible Engagement Scoresheet, laying down some fairly modest targets for the next 30 days.




Engagement Scoresheet

A monthly update, showing the results achieved to date and the targets for the next 30 days. (This display created with the Wordpress plugin, WP-Target Reloaded)
1st MarchTarget
31st March
Notes
BLOG Visits0600Fairly low expectations for Month 1 - Seeking min 150% increase per month for each of these targets.
Unique visitors050
People > 12 visits this month040
Visits > 3 minutes0200
Visits > 3 pages0200
Feed subscribers020As recorded by Feedburner
FACEBOOK friends3050Novel fan page planned for April.
TWITTER fans3360Tracking writer communities this month.
TWITTER mentions + questions020
No of Sales00First sales expected May
Net income- $60- $60Cost of website for 12 months

 



Nothing too ambitious for month 1, but if I want to achieve the targets, I’ll need to register month-of-month increases of at least 150%. How? That’s for next time.

Now tell me which other key measurements I’ve missed.


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